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Salary
$190k – $280k per year
Location
In office (San Francisco)
Seniority
Staff · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Console is the AI-native platform for IT service management (ITSM), built to help teams automate support and shift from doing the work to managing the system that does the work for them.

Console is building the AI agents that power autonomous enterprises. We use AI to autonomously resolve IT, HR, Legal, Finance, Security, and Ops tasks the moment they come in from Slack or Teams. We're building toward a future where enterprise operations are fully autonomous; with no tickets, approvals, or manual processes slowing companies down.

Our platform enables companies like Databricks, Figma, and Cursor to delegate entire categories of work to AI agents that understands their org, takes action across systems, and gets smarter over time. We've raised $29M, backed by Thrive Capital (investors in OpenAI, Stripe, GitHub) and a small group of founders who have built category-defining companies.

We’re unusually selective about the people we work with. We hire builders who span functions, optimize for speed, and care deeply about their craft. We do not care about pedigree. We have a lot of work ahead of us. Join us.

The Role

We've found product-market fit building support automation for IT teams and that's just the beginning. We're hiring a Product Lead to help us achieve our broader vision: building the definitive operating system for operations teams.

You'll work closely with our Head of Product, design, and engineering to own product areas end-to-end and help define how great products get built at Console.

What you’ll do

Lead the end-to-end product lifecycle for one or more product areas, from strategy through shipping

  • Deeply understand our customers and the market, synthesizing signal into decisions that move the product forward

  • Solve multi-faceted product challenges that require innovation across AI, UX, and business models

  • Partner with engineering and design to ship high-quality product at pace

  • Help shape the product culture at Console and push the boundaries of what it means to build product in the age of AI

About you

  • 5+ years of experience in product management launching and scaling technical products; founder background and/or B2B SaaS experience is a plus

  • Strong technical background with experience working cross-functionally with engineering teams to ship complex products

  • Deeply curious with a growth mindset - the current rate of change in AI and software is exciting to you and you want to be in the thick of it

  • Great taste - you have strong opinions about how software should work and sweat the details

  • A natural leader who earns the trust of everyone around them, from engineering and design to customers and leadership

  • Equally comfortable urgently troubleshooting a P0 bug and developing a product strategy for entering a new market

Why join Console?

  • Product-market fit: We have built the leading product in our category, in a massive market. We've hit an inflection point and are on track to build a generational company.

  • World-class team: We seek high agency contributors who are comfortable navigating ambiguity, ruthlessly prioritize what matters and are action-biased.

  • Grow with us: We reward impact, not credentials or years of experience. We intend to grow talent from within as we scale up.

  • Competitive pay and benefits: top compensation with full benefits including:

    • Comprehensive health, dental, and vision insurance

    • Unlimited PTO

    • 401(k)

    • Equity

    • Meals provided daily in office

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