Project/Program Manager

About us:

ConveGenius is an impact-first organisation, building platforms and systems for public education and skilling at population scale. We work closely with governments, ecosystem partners, social enterprises, philanthropies and individual & institutional investors, with a goal to deliver the highest return on investment across offerings that improve learning, teaching, and governance.

Unlike traditional ed-tech companies that deliver content, we build infrastructure platforms that integrate deeply into public delivery systems, while enabling our partners to scale their missions with measurable results. Today, we operate across 22+ Indian states, trusted by governments and institutional investors alike, for aligning policy priorities with last mile impact. What started with belief and hope 13 years ago is now backed by evidence.

Our offerings include:

• SwiftChat (the platform on which we build with ecosystem partners)
• SwiftPAL - validated by a two-year RCT led by Nobel laureate Prof. Michael Kremer (Development Innovation Lab, University of Chicago), whose team found students gained “almost an additional 2 years of extra learning” in just 17 months
• Swiftee (the AI learning tutor built for Bharat)

Our team comprises thinkers, builders, innovators, and doers who show up every day with a strong action bias to build for Bharat.

Learn more about us: linktr.ee/convegenius11

Background & Objective

The Odisha Vidya Samiksha Kendra (VSK) Augmentation Project aims to strengthen the state’s education data ecosystem through improved data integration, analytics and monitoring. Over 12 months, the project builds an Integrated Dashboard Platform with 13 role-based dashboards, a Data Collection Module and a GenAI insights chatbot, hosted at the State Data Centre. This is followed by 36 months of operations and support.The Project Coordinator is the product and delivery anchor for the platform on the ground. The role turns state requirements into clear product specifications, tracks each dashboard from KPI definition to go-live, and keeps OSEPA, the directorates, EdCIL and our engineering teams aligned on scope, priorities and timelines.The role needs a blend of product management, product delivery and a working understanding of how SaaS platforms are configured, released, supported and adopted.

Key Roles & Responsibilities:

Product Management

• Gather and document requirements from OSEPA, directorates and field users through workshops, field visits and review of existing systems.
• Lead KPI definition for the 13 dashboards (KPIs, formulas, targets, drill-downs, data sources) and get them signed off.
• Write product requirement documents, user stories and acceptance criteria.
• Own the product backlog: prioritise features, enhancements and change requests against milestones and state priorities.
• Work with UX designers on user journeys and wireframes for the dashboards, Data Collection Module and chatbot, and validate them with users.
• Define role-based access: the user hierarchy from state to school, and the views and permissions for each role.

Product Delivery & Release Management

• Plan sprints and releases with the engineering, data and DevOps teams, and track progress against the quarter-wise plan.
• Coordinate QA and UAT: test cases, named UAT users, defect triage and sign-off.
• Manage release readiness: release notes, user communication, and go/no-go checks on SDC and NIC dependencies.
• Prepare milestone acceptance evidence, including the System Analysis Report and Phase 1 Part A and Part B sign-offs.
• Flag delivery risks and dependencies early and drive them to closure.C. SaaS Operations, Adoption & Support
• Oversee user onboarding and access provisioning at state, district and block levels.
• Track platform usage and adoption by role and district, and feed the insights into reviews and the product roadmap.
• Run the feedback loop: helpdesk tickets, user feedback and change requests, triaged into the backlog.
• Monitor service levels (P1, P2 and P3 response and resolution times) with the support team, and maintain the incident and change logs.
• Coordinate training plans and user manuals with OSEPA for state, district and block users.

Stakeholder Coordination

• Act as the day-to-day contact for JD VSK, directorate nodal officers, OCAC, NIC and EdCIL.
• Track state-side prerequisites, such as data-sharing approvals, user lists, system access and UAT users, against agreed dates.
• Organise and minute weekly project reviews and Steering Committee meetings, and maintain the action log.E. Reporting & Documentation
• Prepare weekly and monthly progress reports, and decks for state leadership and ConveGenius management.
• Maintain product documentation: requirements, KPI dictionary, release notes and the SOP for creating new dashboards.

Required Qualifications:

• B.Tech / B.E. in Computer Science, Information Technology or a related discipline.
• MBA or a Master’s in Product Management, Technology Management, Business Analytics or a related field is preferred.

Professional Experience

• 5+ years of relevant experience, including at least 2 years in product management or product delivery for a SaaS or digital platform.
• Hands-on experience taking a data, dashboard or workflow product from requirements to go-live.
• Experience working with government departments or public-sector programmes is strongly preferred.

Essential Competencies

• Product management: Requirement gathering, PRDs, user stories, acceptance criteria and backlog prioritisation.
• Product delivery: Agile or Scrum ways of working, sprint planning, release management and UAT coordination, using Jira, Confluence or equivalent tools.
• SaaS understanding: Configuration versus customisation, role-based access, release cycles, SLAs and support tiers, and usage and adoption metrics.
• Data and dashboards: KPI design, BI tools such as Power BI, Superset or Metabase, and working SQL to validate data.
• Technical literacy: REST APIs and push or pull data integrations at a conceptual level, enough to work closely with engineers on data flows.
• Design: Wireframing in Figma or equivalent, and user-centred design basics.
• Stakeholder management: Clear written and spoken communication, presentations to senior officials, and meeting facilitation.
• Tools: MS Office or Google Workspace, and AI productivity tools.

Desirable Experience

• Exposure to VSK, NDEAR, UDISE+, APAAR or other education MIS and government dashboards is an added advantage
• Familiarity with State Data Centre or NIC-hosted deployments and the DPDP Act, 2023.
• Working knowledge of Odia. preferred
• Certifications such as CSPO, CSM or PMP.
• Consulting or start-up background.

Expected Deliverables:

• Signed-off KPI definitions and product requirements for all 13 dashboards, the Data Collection Module and the chatbot.
• A prioritised, up-to-date product backlog and release plan aligned to the quarter-wise project plan.
• UAT plans, test results and sign-offs for each dashboard release.
• Milestone acceptance documentation for the System Analysis Report and Phase 1 Part A and Part B.
• User onboarding, access provisioning and adoption reports by role and district.
• Weekly and monthly progress reports, Steering Committee minutes and action logs.
• Product documentation: KPI dictionary, release notes, user manuals and the SOP for new dashboards.

Reporting & Coordination

The Project Coordinator reports to the Project Delivery Manager / State Lead for the Odisha VSK Augmentation Project. The role works closely with internal product, engineering, data and DevOps teams, and with external stakeholders including OSEPA, the directorates, EdCIL, OCAC and NIC.

Key Performance Expectations will be assessed on:

• Timely sign-off of requirements and KPIs, and on-time releases against the project plan.
• UAT and milestone acceptance achieved without repeated rework.
• Platform adoption and active usage by role across state, district and block levels.
• Turnaround on user feedback and change requests, and adherence to service levels.
• Quality of documentation, reporting and stakeholder coordination.

What We Offer and Why You Should Join ConveGeniusAt ConveGenius

We create an environment where purpose meets growth. You will be part of a mission-driven organisation that is transforming how learning reaches children across India, especially at scale and where it matters most.

• Work with a diverse and passionate team spread across India, bringing together people from different backgrounds, perspectives and expertise.
• Be part of an organisation with a strong on-ground presence across more than two-thirds of India, giving you exposure to large-scale, real-world impact.
• Play a meaningful role in strengthening the education ecosystem and contributing directly to learning outcomes for millions of children.
• Gain experience working at the intersection of education, technology and public systems, building skills that are highly relevant and future-focused.
• Work in a culture that values ownership, learning and collaboration, with space to take initiative and grow professionally.
• Enjoy stability and peace of mind with employee-friendly benefits, including health insurance coverage and other supportive policies.

If you are driven by purpose, enjoy solving complex problems and want your work to create visible impact, ConveGenius offers a place to grow while making a difference.