Senior Product Designer

About Us

Copia is the world's leading provider of OT backup & code management software. We develop novel tools and technologies to help companies manage, review, and deploy the code that runs industrial systems, factories, warehouses, and critical infrastructure. We are a well-funded startup and with a growing list of happy customers throughout the industrial space, with a 50+ person team growing 2x year-over-year, backed by top investors like Construct, Lux, Ironspring, and Renegade, and serving customers across all types of manufacturing, logistics, data centers, and energy. As a Copia employee, you’ll solve challenging, unique, and meaningful problems alongside passionate coworkers, while we change the way everything gets built.

About the Role

We’re seeking a Senior Product Designer to join us as our product teams expand. As part of our design team, you’ll be working across the product space and with stakeholders from Product Management and Engineering to help define and design solutions for complex and technical problems. You will be the owner of your process, with the autonomy to define how you solution in pursuit of outcomes. This is a high-agency position.

This position is hybrid out of our New York City HQ.

Who you are:

• You have 5-8 years of hands-on Product Design experience.

• You thrive in a startup environment and are resourceful, adaptable, and execution-driven.

• You have a knack for taking complex conversations and translating them into clear problems to solve

• You have experience or excitement, about all areas of the design process from discovery to delivery

• You are comfortable working with ambiguity.

• You are eager to collaborate cross functionally with product, engineering, customer success and other teams in the organization.

• Your low ego makes you receptive to feedback and agile in adjusting plans.

Design challenges you'll tackle:

• Bringing highly complex workflow to a new industry

• Creating solutions that work for users at very different levels of technical experience

• Balancing solution breadth with deliverability and velocity

• Designing through ambiguity with a focus problem alignment

Your day-to-day:

• Defining problem statements and target user archetypes

• Leveraging industry standard software, like Figma or Claude, to explore solutions

• Collaborating with other designers, engineers and product team members

• Presenting your work on small and large stages within the company

• Gathering feedback from internal SMEs and external users to inform design decisions

• Building on internal design practices to improve the end-to-end process

Nice to haves:

• Experience working in data-dense, technical products

• Background in industrial automation, manufacturing systems, or OT/IT convergence.

• You’ve experimented with emerging technologies like AI tooling.

• Familiarity with Git workflows, code review practices, and DevOps culture.