Credit and Collections Specialist

Your role

What you'll be doing

What We Need

Corpay is currently looking to hire aCredit & Collection Specialist with German within our Fleetcor division. This position falls under our Vehicle Payments line of business and is located in Prague, Czech Republic. In this role you will ensure the timely collection of outstanding invoices, monitor customer credit limits, resolve overdue accounts, and support effective credit risk management through accurate reporting and customer communication. You will report directly to the Credit Supervisor and regularly collaborate with the Accounting, Customer Service, and Finance teams.

How We Work

As a Credit & Collection Specialist with German, Corpay will set you up for success by providing:

• Assigned workspace in the Prague office ( 3 Days in Office Tuesday,Wednesday and Thursday )
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

• Managing an assigned portfolio of credit customers and maintaining accurate customer financial records
• Identifying potential credit risks and issues through proactive monitoring and data analysis
• Monitoring overdue invoices and coordinating timely collection activities
• Communicating with customers via telephone and email regarding outstanding balances and account queries
• Preparing repayment schedules and supporting customers in resolving overdue accounts
• Transferring doubtful debts to external collection agencies and monitoring collection progress
• Ensuring customer records meet legal and internal requirements for effective debt collection
• Updating and maintaining internal databases and reporting systems
• Responding to ad hoc reporting requests from internal stakeholders
• Building strong working relationships with colleagues across Credit, Finance, Accounting, and Customer Service
• Supporting the continuous improvement of reporting procedures and internal processes
• Providing backup support for colleagues within the team when required

Qualifications & Skills

• 1+ years of experience in Customer Experience
• Previous experience in Finance, Credit & Collections, Accounts Receivable, Customer Service, or Administrative roles
• Secondary education required; a degree in Finance, Economics, Business Administration, or a related field is an advantage
• Experience working with MS Office, particularly Excel
• Experience using ERP or financial systems is an advantage
• Strong analytical skills with excellent attention to detail
• Good communication and customer service skills, with confidence in handling customer calls and email correspondence
• Ability to prioritize workload and manage multiple tasks effectively
• Must - Fluent German (C1 or B2), both written and spoken, to communicate with customers
• English can be good asset

Benefits & Perks

• 25 days' annual leave per year (pro-rated)
• 3 paid sick days annually
• 2 additional paid days off once annual leave entitlement has been exhausted
• 2 paid volunteer days each year
• Flexible benefits allowance of 15,600 CZK per annum, which can be used towards a Multisport card, retirement insurance contributions, or cafeteria benefits
• Subsidised workplace massages, with Corpay covering 50% of the cost
• Preferential T-Mobile mobile tariff rates for personal use
• Wedding or registered partnership gift
• Gifts to celebrate life milestones and long-service anniversaries
• Employee referral bonus program
• Birthday breakfast celebrations
• Company-sponsored sports and wellbeing activities
• Access to online learning and development courses
• Complimentary fresh fruit in the office every Tuesday
• Annual Christmas party and team celebrations #INDPRO-INT

Pay Transparency

The salary range for this position is 45000 CZK - 50166 CZK gross per month. The final offer will be determined based on objective, gender-neutral criteria including relevant skills, professional experience, and qualifications. Corpay maintains structured compensation practices and regularly reviews pay to support compliance with equal pay principles and applicable EU legislation. Additional compensation elements, including benefits and variable pay (if applicable), will be discussed during the recruitment process.

About Corpay

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.