Salary
$36k – $39k per year
Location
In office (Frankfurt am Main)
Confirmed on the employer's own hiring board on Nov 3, 2026. First seen by Alion on Oct 15, 2026.
Overview
Company
Impact
Profile match
Crew Life at Sea is a Cape Town-based cruise ship recruitment agency that places candidates in onboard jobs with ocean and river cruise lines, offering its service free of charge to job seekers. Founded by a former crew member with 18 years of experience on cruise liners, it also guides applicants through passports, medicals, seaman books, STCW training, visas and background checks, and recruits from South Africa, the United States, Germany, Qatar and other countries. Its postings cover chefs and galley staff, waiters, housekeeping, guest relations and hotel directors as well as engineers, electricians, HVAC and refrigeration technicians.
Area of responsibility
- Jointly responsible for the efficient and professional workflow in the kitchen area and the associated administrative tasks in close cooperation with all employees in the area
- Authorized to give instructions in the absence of the Executive Sous Chef in the work area
- Jointly responsible for the implementation of specified standards, especially with regard to menus, buffets, themed evenings, calculation and production instructions.
- Control, implementation and assurance of safe, professional, economical and hygienic food storage, in particular compliance with best-before dates
- Strict control and training in compliance with safety, environmental and hygiene guidelines (USPH/HACCP, ISM/&ISO, SQM, TUIC service standards) in the area of responsibility
- Regular inspection of area including pantries and lockers, crew and officer messes for cleanliness, repairs, safety and standards with documentation
- Create, check and forward food, beverage and hotel store orders for the work area according to given budgets and other specifications.
- Securing of all equipment in bad weather
- Authority to issue instructions to all employees in the area of responsibility
- Close cooperation with the Executive Chef, including regular reporting; Immediate handling of conflicts and disruptions in the workflow.
- Communicating with passengers through face-to-face presence, receiving complaints and remedying them
- Keeping logs and checklists as specified; regular controll.
- Management, classification, instruction and training of subordinate employees with appropriate documentation
- Scheduling of employees, in special cases also for non-departmental work such as assistance with loading, etc.
- Control of the cleaning work
- Review and control of goods movements and ordering processes in the area of responsibility
- Responsibility for assembly and dismantling measures in the work area according to specifications, as well as the proper clearing away of goods and equipment
- Planning, implementation, control and evaluation of departmental inventories
- As part of the pre-opening, additional tasks are to be taken on as instructed when taking over the ship, in the shipyard, when equipping and setting up the ship's operations.
- Active implementation of the product philosophy in relation to hotel operations
- Constant optimization and further development of work processes and standards, including preparation of manuals and guidelines.
Qualification / Experience
- Completed vocational training as a chef
- Several years of experience in a management position in a larger hotel business, preferably on board a cruise ship.
- Strong business management, especially merchandise management understanding
- Budget-safe work
- Very good knowledge of all input products, dishes, preparation methods and calculations
- Very good knowledge of all cleaning procedures, cleaning agents + chemicals and their storage as well as in particular the USPH standards
- Ability to analyze economic targets
- Business fluent German (spoken + written)
- Business fluent English (spoken + written)
- High willingness to provide services to passengers and crew
- Experience in complaint management
- Good computer skills (MS Office, FIDELIO, Fidelio Cruise, Micros)
- Good general education
requirement characteristics
- Leadership qualities, assertiveness, flexibility
- Strong organizational skills (operational planning)
- Integral confidant
- Safe and confident appearance, good manners, especially towards employees
- Cost and quality awareness
- communication skills
- team player
- resilience
- Ability to motivate employees
- Well-groomed appearance
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