Senior Partner Operations Specialist

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

Business Partner, Japan Channel, you are the trusted business partner to the Japan Channel leader in partnering with them on our Japan GTM strategy bringing data-led insights with best practice channel operation excellence, at-scale. Partnering confidently with our wider channel ecosystem partnerships and global teams, you will bring your depth in Japan channel sales and programs to ensure an easy-to-do-business-with experience for our channel partnerships whilst advocating for Japan to continuously improve and delight our partner business.

Location: This position is based on Tokyo, Japan with a minimum 3-day in-office requirement

What You’ll Do:

• Partner with the Japan channel leader to support the GTM plan whilst aligning with peer Business Partners in vertical sales businesses synchronising AOP pace and success key metrics for Japan.
• Represent Japan cross-functionally to deploy global/theatre best practice, advocate where country specific requirements need to be met and serve as primary escalation point for operational issues for the Japan team e.g. channel team setup, commissions disputes
• Lead and own operational cadence rigour in forecasting, pipeline health with data-led insights whilst championing unified tools, helping the Japan business steer with clarity and deliver timely business submissions.
• Deep collaboration across the channel ecosystem teams and partnerships to determine channel incentive and programs to drive the behaviours and outcomes intended.

What You’ll Need:

• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
• Fluent Japanese and English speaker with 8+years vendor subscription Partner/Distribution field operating experience with localisation demands.
• Excellent collaboration and communication skills with the ability to influence stakeholders at all levels and manage through ambiguity in a fast, ever-evolving environment.
• Expertise in sales operating rhythms, provisioning annual GTM and Partner plans, forecasting and partner sourcing cadence.
• Administrative level capability with business and decision intelligence solutions including Clari, Salesforce, Claude Co-work, Gemini, Tableau
• Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.

Bonus Points:

• Demonstrated experience with a global SaaS vendor in a multi-channel matrix channel and distribution ecosystem
• Complex partner programs with MSSP, hyperscaler and GSI partnerships
• Familiarity with selling in a North American cybersecurity company

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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