Aftermarket Sales Representative
We are seeking a dynamic and motivated Aftermarket Sales Representative (ASR) to join our team in Darwin. The ASR will be responsible for generating service and parts business by building strong relationships with new customers in an assigned territory. This role also involves supporting existing accounts to enhance service levels and customer satisfaction. The ASR will collaborate with company personnel to develop and maintain customer relationships. Collaborate with a passionate team and make a real impact. This is your chance to accelerate your career with an industry leader.
What you’ll do:
- Own your accounts - manage customer needs with precision and care.
- Drive growth - win new service for the branch by securing orders for truck repairs through cold calls, presentations, and smart follow-ups.
- Secure the deal - lock in truck repair orders for core and non-core products.
- Promote PMP agreements - introduce and sell preventive maintenance plans to new customers.
- Negotiate like a pro - craft tailored service and training agreements that deliver value.
- Spot opportunities - upsell support products, truck repairs, batteries sales, rental leads, and training opportunities.
- Keep it moving - process orders quickly, efficiently, and with a smile.
- Act fast - respond to leads within KPI timeframes.
- Build trust - create lasting relationships through open, honest communication.
- Stay organized - log every interaction in the Customer Relationship Management (CRM) for seamless follow-up.
- This role has a lucrative uncapped commission structure and additional earning opportunities.
Who we are looking for:
- A hungry salesperson with a few years sales experience preferably in the automotive or aftermarket industry.
- Mechanical aptitude - first or second year apprentice, does not have to have finished your trade qualifications
- Exceptional communicator - clear, confident, and persuasive.
- Relationship builder - trusted by customers and colleagues alike.
- Organized and adaptable - thrives under pressure and manages priorities.
- Tech-savvy - solid Microsoft Office skills and CRM know-how.
- Negotiation pro with sharp attention to detail. Self-motivated with a results-driven approach.
The successful applicant must provide evidence of their legal right to work in Australia.
Benefits
What sets us apart?
Crown’s history began when two brothers founded the Company in New Bremen, Ohio (USA) in 1945. Today, the fourth generation of the very same family continues to lead Crown in all of its operations across the globe. Being a family-owned and run business is evidenced by more than 200 employees reaching service milestones in our 20, 25, 30, 35, 40, 45 and 50 year categories in Australia alone, with more than 2,000 employees reaching a 25 year service milestone globally.
As a Company we want to continue to support our employees to be the best versions of themselves and that’s why, as a Crown employee you get to enjoy:
- A benefits program which gives you access to discounts and cashback from over 400+ retailers nation wide.
- Access to a health and wellbeing platform which supports your Mental, Physical and Financial goals.
- Corporate Rates for Private Health Insurance.
- An inclusive working environment.
- An Employee Assistance Program for confidential counselling with chat, phone and face to face counselling options.
The Company
Crown Equipment is a well-respected global Materials Handling Equipment company which has enjoyed over 50 years of success in the Australian market. The Company has operations in all Australian States and territories as well as many regional locations. The Company Brand is well known and respected in the marketplace and is supported by a customer value proposition based on highly skilled staff, quality products, strong service and parts back-up and leading edge technology.
Come join a team of over 500 technicians Australia wide today!