Partnership Coordinator

This competition is open to all applicants however; internal applicants will be given priority consideration based on minimum qualifications, or a combination of experience, skills, and abilities before external applicants are considered.

This position has an end date of March 31, 2027.

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

Reporting to the Director, the Partnership Coordinator provides initial and ongoing support to partnerships between community organizations and U of A courses. They maintain an ongoing connection with community organizations and course instructors, and support development of a relationship between them, in order to establish, maintain, and support student placements and projects. Partnership Coordinator is responsible for helping to develop and sustain the Program through building a coalition of community partnerships that promote the full benefit of community engagement to the student learner and to the organization.

Community Partnership and Placement Coordination

• Coordinates community service-learning (CSL) projects and placements in collaboration with assigned community partners and instructors, ensuring opportunities align with community needs and course or program learning objectives.
• Provides planning and coordination support to community partners and instructors, maintaining regular communication to ensure preparedness for each academic term and the successful delivery of projects and placements.
• Coordinates placement logistics and administrative requirements, including police information checks, student registration, and completion forms.
• Maintains and updates the CSL Placement Hub and Canvas course templates each term to support instructors, students, and community partners.
• Monitors placements, identifies and addresses concerns in collaboration with the CSL team, and escalates unresolved issues to the Director as appropriate.
• Tracks partnership activities and coordinates with CSL staff to ensure consistent communication and effective collaboration among internal and external stakeholders.

Program Delivery and Participant Support

• Collaborates with CSL staff to develop and provide resources, programming, and opportunities that support community partners, strengthen organizational capacity, and encourage collaboration and knowledge sharing.
• Supports the Evaluation Coordinator in collecting participant feedback, evaluation materials, and completion forms in a timely manner at the end of each term.
• Assists in identifying funding and other resources to support community participation in service-learning, knowledge sharing, and capacity-building initiatives.
• Contributes to the planning, coordination, and delivery of program activities, including orientations, recruitment events, instructor workshops, conferences, training sessions, and classroom presentations.
• Under the guidance of the Director and in collaboration with the Program and Outreach Lead, works with community partners to introduce high school students to service-learning through short-term volunteer opportunities.

Community Engagement, Communications and Professional Development

• Develops and maintains knowledge of the voluntary sector, community issues, academic disciplines, and CSL pedagogy and practices through community engagement, mentorship, independent learning, and professional development opportunities.
• Participates in relevant community partner and campus events, including end-of-term presentations, to strengthen relationships and maintain awareness of emerging opportunities and challenges.
• Supports initiatives that promote the ongoing involvement and representation of community partners within the CSL Program, Faculty of Arts, and University of Alberta.
• In consultation with the Program and Outreach Lead and community partners, prepares written and visual content for the CSL Annual Report, e-bulletins, website, and other publications.
• Develops and maintains effective communication practices to support regular engagement with community partners and instructors.
• Develops and implements initiatives to recognize and acknowledge the contributions of community partners.

Data Management and Administrative Operations

• Maintains CSL databases and administrative systems, including the Placement Hub and related Google documents, to support partnership planning, placement coordination, reporting, and communication.
• Ensures accurate, organized, and up-to-date records of community partner contacts, administrative documentation, placement activities, and partnership histories.
• Supports the ongoing administration of the CSL data management platform, including data entry, reporting, data cleaning, and maintaining data accuracy and integrity.
• Provides training and ongoing support to new and existing users of the data management platform, ensuring effective use of its functions and processes.
• Maintains timely and accurate information to support program planning, operational efficiency, and effective coordination of community projects and placements.

• Minimum of an undergraduate degree in a related discipline (e.g. education, human resources, community development, social sciences) with 2 years of experience working in or with the non-profit sector; equivalent combinations of education and experience will be considered.
• Must be self-motivated with excellent interpersonal, organizational, and time management skills.
• Knowledge of the university environment (preferably the University of Alberta).
• Ability to work across multiple academic disciplines.
• Ability to demonstrate creative problem-solving skills and prioritize multiple projects/community partnerships.
• Ability to work in close collaboration to plan and implement programming.
• Ability to work independently and within a team environment.
• Excellent communication skills (written and oral, including public presentation skills).
• Experience with basic computer programs (such as Windows, Office, Excel, Acrobat, PowerPoint, Google documents and forms).
• Knowledge of language(s) additional to English is an asset.
• Understanding of the pedagogical and practical value of CSL, and demonstrating experience with community engagement (e.g., community development, community-based research, lifelong learning) is an asset.

Application Instructions

Click "Apply Now" to submit your resume and cover letter

This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA).