Client Services Representative

The Client Services team are looking to fill the position of a Client Services Representative. The Client Services Representative will report directly to the relevant Client Service Manager.

REQUIREMENTS:

• Grade 12 (Matric)
• A minimum of 3-5 years’ experience working withing the printing industry is mandatory
• Fluent in English
• Excellent verbal and written communication skills (in English)
• Excellent computer skills (Microsoft Office) is mandatory
• Able to multi-task
• Great organisation skills
• Problem-solving skills
• Confident, friendly, well spoken, presentable and outgoing
• Excellent attention to detail coupled with a high level of accuracy
• Team player but must be able to work independently as well
• Must be able to follow procedures strictly and to cope well under pressure
• Able to work towards deadlines
• Reliable and punctual
• Code 8 drivers’ licence is advantageous
• Attend the various training programmes identified for the role
• Adhere to Health and Safety regulations at all times

RESPONSIBILITIES:

• Processing clients’ orders through the MIS Order Management System efficiently.
• Liaise with clients (both internal and external)
• Liaise with suppliers
• Provide support to clients with reference to order and production related queries in an efficient and professional manner.

CTP Printers Cape Town is one of the region’s premier commercial printing facilities, producing high-volume and high-quality print for national retailers, publishers, corporate clients, and international markets. With state-of-the-art presses and strong technical expertise, we are known for consistency, precision, and operational excellence.

As an employer, we offer a well-structured work environment that values people as much as performance. Our employees benefit from technical training, cross-functional career opportunities, and the chance to work in an innovative, well-established organisation. We are committed to safety, diversity, and the ongoing development of every team member.