Software Architect - AI Solutions

Cvent is a leading meetings, events, and hospitality technology provider with more than 6,000+ employees and 34,000+ customers worldwide, including 60% of the Fortune 500.

Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business.

Our technology brings millions of people together at events around the world.

In short, we're transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently.

We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future.

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we're committed to continuous learning and adaptation - AI isn't just a tool for us, it's part of our DNA.

We're looking for candidates who are eager to evolve alongside technology.

If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you'll thrive here.

Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you'll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact.

If you're excited to be part of a team that's leading the way in AI-powered collaboration, we'd love to meet you.

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About the role :

Cvent is seeking a highly skilled and experienced Software Architect to spearhead the integration of artificial intelligence (AI) solutions across our product suite.

This is an exciting opportunity to lead the charge in bringing cutting-edge AI technologies to the event industry, enhancing our platforms with capabilities that drive innovation and efficiency.

With over 15 years of experience in diverse technologies, you will play a crucial role in designing and implementing AI-driven systems that align with Cvent's architectural vision and strategic goals.

What You Will Be Doing :

- Lead the design, development, and delivery of AI solutions across our enterprise SaaS platforms, leveraging expertise in large language models (LLMs), agents, retrieval-augmented generation (RAG) systems, and evaluation frameworks.

- Integrate AI capabilities into existing and new products, ensuring scalability, reliability, and high performance of AI-driven features.

- Provide technical oversight and conduct thorough analysis of AI-related requirements, ensuring optimal architectural quality and alignment with Cvent's paved road.

- Collaborate with product, UI/UX, and project management teams to define AI solutions that meet business objectives and enhance user experience.

- Document and deliver training on AI systems, promoting re-use of AI tools and technology across the company.

- Engage with 3rd party vendors to negotiate AI features and pricing, ensuring favorable terms for Cvent.

- Contribute to the automation needed for continuous deployment of AI solutions, and build tools that enhance developer productivity.

- Act as a key contributor in defining AI best practices and standards, while providing technical guidance across various departments.

What You Will Need for this Position:

- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

- 11+ years of experience in software development with a strong background in AI technologies, including LLMs, agents, RAG systems, and eval frameworks.

- Proven experience with AWS, CDK/CloudFormation, TypeScript, and Java.

- Strong coding and development skills with a broad understanding of technology, including algorithms, data structures, persistence technologies, and networks.

- Exceptional technical communication skills, with the ability to articulate complex AI systems to diverse audiences.

- A track record of leading by example, solving complex problems, and providing mentorship to junior developers.

Preferred Qualifications:

- Experience as a Subject Matter Expert (SME) for AI platforms within an enterprise setting.

- Familiarity with cloud strategy and AI architecture, particularly on AWS.

- Ability to make strategic technology decisions with a long-term vision (4 - 10 years), specifically in AI domains.

- Experience in conducting due diligence and technical integration for AI-related mergers and acquisitions.

- Strong stakeholder management skills, with the ability to influence and gain support for AI ideas and solutions across the organization.

- Experience presenting at company-wide meetings and external conferences, serving as a technology figurehead for AI initiatives.

Skills

Artificial Intelligence, Technical Architect, LLM, RAG, Java, AWS, AI Integration