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Location
In office (Indianapolis)
Visa
Offered visa sponsorship in 6 of its adverts here in 24 months
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 14, 2026. First seen by Alion on Nov 13, 2026. CVS Health scores A on the Alion truth index.

Overview
Company
Impact
Profile match
CVS Health is an American healthcare company headquartered in Woonsocket, Rhode Island, whose CVS Pharmacy chain was founded in Lowell, Massachusetts, in 1963. It runs roughly 9,000 retail pharmacies and MinuteClinic walk-in clinics, the pharmacy benefit manager CVS Caremark and the health insurer Aetna, acquired in 2018. Its hiring covers pharmacists and pharmacy technicians, store and distribution staff, nurses, insurance and customer service roles and corporate technology staff across the United States.

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

  • Work effectively with store management and store crews
  • Supervise the store’s crew through assigning, directing and following up of all
  • activities

  • Effectively communicate information both to and from store management and crews
  • 2. Customer Service

  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy
  • and promote a positive shopping experience for all CVS customers

    Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)

  • Maintain customer/patient confidentiality
  • 3. Merchandise/Presentation

  • Price merchandise
  • Stock shelves
  • Support the planning, execute the displays, sign and inventory of weekly,
  • promotional, and seasonal merchandise

  • Support the planning, execute the display and maintenance of off-shelf merchandise
  • Required Qualifications

    • Deductive reasoning ability, analytical skills and computer skills.
    • Advanced communication skills, supervision, and influencing skills
    • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

    Preferred Qualifications

    • Experience as a retail supervisor

    Education

    High School diploma or equivalent preferred but not required.

    Anticipated Weekly Hours

    40

    Time Type

    Full time

    Pay Range

    The typical pay range for this role is:

    $16.50 - $24.00

    This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

    Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

    Great benefits for great people

    We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

    This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

    Additional details about available benefits are provided during the application process and on Benefits Moments.

    We anticipate the application window for this opening will close on: 12/28/2026

    Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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