Cyclad
In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future. Currently, we are looking for second Line Infrastracture Engineer to support enterprise IT environments. The role involves managing service tickets, performing both planned and unplanned operational tasks, and ensuring system stability across Linux, Windows and AIX platforms. The position also requires active participation in continuous improvement initiatives and close collaboration with other technical teams.
Project information:
Location: Katowice (Hybrid work model: 2 days from the office, 3 days remotly)
Type of employment: standard employment contract
Project languages: French and
English
Key Responsibilities:
Provide second-line systems support
Manage and resolve tickets related to incidents, service requests, changes, problems, and patching activities
Perform scheduled operational tasks as well as ad hoc technical interventions
Participate in the implementation of system and process improvements
Cooperate with internal IT teams to maintain service quality and availability
Requirements:
Fluent verbal and written communication skills in French
Strong knowledge of Linux, Windows and AIX systems
Experience with enterprise scheduling tools (e.g. Control-M, IBM Workload Scheduler)
Hands-on administration of Windows Server (VMware & physical servers)
System maintenance, patching (WSUS), and troubleshooting skills
Ability to analyze logs, monitor system health, and tune performance
Automation and scripting skills (PowerShell, Bash)
Solid understanding of LVM, filesystems, disk management, and NAS
Experience resolving system, filesystem, service, and VM performance issues
We offer:
Medical care with Medicover
Private life insurance
Sports card
Access to over 70 training tracks with certification opportunities
