Salesforce Release Manager/DevOps Lead

Tasks

Release Governance & Deployment Leadership

• Own and govern the end-to-end Salesforce release management lifecycle across development, testing, staging, and production environments.
• Establish and enforce deployment governance frameworks, approval processes, release readiness criteria, and release decision gates.
• Lead risk assessments for major releases and define mitigation and rollback strategies for planned deployments.
• Ensure compliance with release management standards, audit requirements, and change management processes.

Reliability Engineering & Platform Stability

• Define, monitor, and report on key platform reliability metrics, Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational KPIs.
• Manage error budget policies and leverage reliability data to balance feature delivery with platform stability.
• Partner with delivery, architecture, and operations teams to improve system resiliency, release quality, and operational excellence.
• Drive continuous improvement initiatives based on production incidents, release outcomes, and performance trends.

Environment Governance & Platform Integrity

• Develop and maintain environment governance strategies across Salesforce production and non-production environments.
• Implement controls and processes for environment consistency, source-driven development, and proactive environment drift detection and prevention.
• Provide oversight of branch management, version control standards, merge strategies, and deployment pipelines within Copado.
• Ensure alignment between environments through governance, automation, and configuration management best practices.

DevOps Leadership & Strategic Oversight

• Serve as the Offshore DevOps lead for Salesforce platform delivery, providing strategic guidance on release management, DevOps maturity, and deployment optimization.
• Mentor and coach DevOps Engineers and development teams on release governance, deployment best practices, and platform reliability principles.
• Collaborate with program leadership, architects, and business stakeholders to establish DevOps roadmaps and continuous delivery strategies.
• Drive adoption of industry best practices in Salesforce DevOps, release orchestration, governance, and operational excellence.

Requirements

Preferred Qualifications (Additional)

• Demonstrated experience designing and implementing enterprise release governance frameworks.
• Strong understanding of reliability engineering concepts, including SLIs, SLOs, error budgets, and operational excellence metrics.
• Deep expertise in Copado, Git-based source control, CI/CD pipelines, change management, and deployment governance.
• Proven leadership experience managing cross-functional release activities and facilitating go/no-go decision-making processes.
• Experience establishing environment management, drift prevention, and platform governance practices within large-scale Salesforce organizations.

Candidates must be based in the Philippines