HR Operations Support

Industrial Relations

• Maintain a peaceful and productive industrial relations climate.
• Build and maintain positive relationships with unions and workmen.
• Lead collective bargaining, wage settlements, and long-term agreements.
• Handle employee grievances and conflict resolution.
• Conduct domestic enquiries and disciplinary proceedings.
• Ensure implementation of standing orders and company policies.
• Prevent industrial unrest, strikes, and work stoppages through proactive engagement.

Labour Law Compliance

• Ensure compliance with:
  • Industrial Relations Code / Industrial Disputes Act
  • Factories Act
  • Contract Labour (Regulation & Abolition) Act
  • Code on Wages
  • EPF & MP Act
  • ESI Act
  • BOCW Act (where applicable)
  • Payment of Bonus Act
  • Payment of Gratuity Act
  • Apprentices Act
  • State Labour Rules
• Maintain statutory registers, records, notices, and returns.
• Coordinate statutory inspections and compliance audits.

Contract Labour Management

• Monitor contractor compliance.
• Verify labour licenses, PF, ESIC, wages, and statutory documents.
• Ensure timely wage payment and statutory benefits.
• Conduct contractor compliance audits.
• Control manpower deployment and discipline.

Government Liaison

• Liaise with:
  • Labour Department
  • Factory Inspectorate
  • EPFO
  • ESIC
  • Pollution Control Board (as required)
  • Local Administration
• Handle notices, inspections, legal documentation, and statutory reporting.

Employee Relations

• Conduct grievance redressal meetings.
• Promote employee engagement and communication.
• Support welfare initiatives.
• Advise line managers on labour laws and disciplinary matters.
• Coach supervisors on effective people management.

Compliance & Risk Management

• Conduct IR risk assessments.
• Monitor absenteeism, misconduct, and early warning indicators.
• Maintain audit readiness.
• Ensure zero legal non-compliance.
• Prepare MIS and compliance reports for management.

Key Performance Indicators (KPIs)

• Zero man-days lost due to industrial unrest.
• 100% statutory compliance.
• Zero major labour law violations.
• Timely closure of grievances.
• Successful completion of wage settlements.
• Reduction in disciplinary cases.
• Contractor compliance above 98%.
• Positive employee relations index.

Qualification

• MBA (HR)
• MSW
• MLW
• PG Diploma in Personnel Management & Industrial Relations
• Degree in Labour Law (Preferred)

Experience

• 10-15 years in Industrial Relations within Cement, Steel, Power, Mining, FMCG, or Heavy Manufacturing.
• Minimum 5 years handling unions and large manufacturing plants.

Skills & Competencies

• Industrial Relations
• Labour Laws
• Union Negotiation
• Collective Bargaining
• Contract Labour Management
• Domestic Enquiry
• Disciplinary Procedures
• Government Liaison
• Factory Compliance
• Conflict Resolution
• Negotiation
• Communication
• Leadership
• Stakeholder Management
• MS Office & HRMS

Preferred Industry

• Cement
• Steel
• Power
• Mining
• Heavy Engineering
• Manufacturing