Customer Service Representative

Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving two primary markets - passenger vehicle and commercial truck equipment - Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.

Job Purpose

To strategically manage material planning processes by analyzing demand forecasts, production schedules, and supplier capabilities, ensuring timely availability of materials while minimizing inventory costs and disruptions. The Senior Material Planner serves as a key liaison between procurement, production, and supply chain teams, driving continuous improvement and supporting operational excellence.

Job Duties and Responsibilities

• Create and oversee detailed material planning strategies based on production forecasts, and customer demand.
• Monitor and adjust inventory to ensure availability while minimizing excess stock and carrying costs.
• Collaborate with procurement, production, logistics, and suppliers to ensure timely delivery and resolve material issues.
• Use ERP systems and analytics tools to interpret trends, forecast material needs, and support decision-making.
• Identify inefficiencies in material planning processes and lead continuous improvement projects to enhance accuracy, responsiveness, and cost-effectiveness.

Education and Qualifications

• Bachelor’s degree or 4+ years of applicable experience
• 7+ years of experience

Skills

• Ability to interpret complex production forecasts, demand trends, and supply constraints.
• Develop strategic material plans that optimize inventory and support production goals.
• Proficient in using advanced planning tools and ERP systems. (e.g., SAP, Oracle)
• Manage material flows, monitor inventory, and generate actionable insights.
• Strong ability to collaborate with procurement, production, logistics, and suppliers.
• Leading initiatives and mentoring junior planners to improve planning accuracy and supply chain performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Unsolicited Resumes from Third-Party Recruiters

Please note that as per Dana policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters were engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Dana will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.