Sales Operations Analyst

Renewal by Andersen of Greater San Diego is hiring a Sales Operations Analyst!

Renewal by Andersen is a national leader inWindow and Door replacement, committed to excellence in both home transformation and customer experience. We take pride in giving back to the communities where we live and work, fostering a supportive and dynamic company culture where hard work and fun go hand in hand. As a healthy and sustainable organization, we strive to not only enhance homes but also make a meaningful impact on the lives of our customers and team members.

What's in it for You?

• Competitive Pay: $21-$24 per hour
• Comprehensive Benefits Package: Health, dental and vision insurance as well as long-term disability.
• 401(k) with Company Match: Competitive company contributions to help you plan for the future.
• Paid Time Off and Company Paid Holidays: Generous PTO policy and Paid Holidays to support work-life balance.

Responsibilities

• Sales Support and Coordination: Serve as the central support for the sales team, ensuring smooth operations and communication.
• Lead Management and Scheduling: Oversee the lead management and appointment scheduling process in coordination with the Sales Manager.
• Calendar Management: Maintain and coordinate a detailed calendar for sales activities, including scheduling for the Sales Manager.
• Cross-Department Communication: Act as a liaison between sales, marketing, operations, and other departments to ensure seamless collaboration.
• Project Review and Processing: Handle contract verification, deposit confirmation, change of work orders, and documents processing through DocuSign or similar platforms.
• Documentation and Reporting: Assist with project coordination, create and maintain sales documentation, and respond to user requests.
• Data and Reporting: Maintain existing sales reports and design new reports as needed to support data-driven decision-making.
• Administrative Projects: Support additional administrative tasks as assigned.

Qualifications

• Problem-Solving: Strong analytical skills with the ability to assess challenges and develop effective solutions.
• Collaboration: Team-oriented with excellent interpersonal skills to foster productive working relationship.
• Technical proficiency: Comfortable using data and technology to enhance sales processes; experience with CRM (Salesforce) is a plus.
• Initiative and Adaptability: Proactive, entrepreneurial mindset with the ability to manage multiple tasks and priorities.
• Organization and Time Management: Strong ability to main workflow efficiency and keep tasks on track.
• Communication Skills: Excellent written and verbal communication skills to interact with team members and external partners.
• Software Expertise: Proficiency in Microsoft Office Suite, including Word for professional correspondence, Excel for tracking and Outlook for communication and scheduling.
• Education: Bachelor's Degree in Business Administration, Sales, or a related field preferred.