Account Executive - Hospitality

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.

Job Title: Account Executive - Hospitality

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape.

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.

Position Summary:

• The Account Executive is tasked with leading efforts to manage and grow key client accounts, focusing on strategic planning and sales execution to achieve significant revenue targets. This role requires a comprehensive understanding of our offerings and the ability to articulate their value to clients. As a leader, you will develop and implement client-focused strategies, enhance engagement, and serve as a key advisor for clients and internal stakeholders.

Key Areas of Responsibility:

• Lead efforts to deliver tailored solutions to key clients and achieve sales targets.

• Develop and execute strategic plans to enhance client relationships and drive growth.

• Serve as a trusted advisor to clients, understanding and addressing their needs.

• Conduct detailed presentations and product demonstrations for key decision-makers.

• Collaborate with internal teams to ensure solution feasibility and success.

Basic Qualifications:

• Bachelor’s degree in Business, Marketing, or related field, or equivalent experience.

• 5+ years of Restaurant operations, sales, or management experience and/or training/certification

• 5 years + of sales or operational experience with complex SaS and hardware solutions and professional services or prior experience in the POS industry

• In-depth experience and understanding of the Restaurant market and related competition

• Demonstrated ability to lead and execute complex sales strategies.

• Strong leadership and team collaboration skills.

• Experience working with C level individuals within the customer base

• Sales and/or Marketing experience with emphasis on prospecting, qualifying, and closing new business

Preferred Qualifications:

• Experience in managing large-scale client accounts.

• Ability to build and nurture high-impact client relationships.

• Proven track record of successful project execution and revenue growth.

• Strong financial acumen and understanding of customer ROI.

• Excellent negotiation and influence skills.

• Experience in leading client workshops and discovery sessions.

• Ability to integrate client feedback into product and service development.

Experience:

• 5+ years’ experience

Skills:

• Salesforce proficiency

• Manages the sales process:

• Build funnel - know how to prospect and run lead campaigns

• Qualify leads - can the customers use our solutions and do they have budget

• Identify decision makers - discuss business issues

• Develop relationships outside IT - tie our solutions to business problems

• Close - negotiate contractual and financial terms

POSITION SUMMARY & KEY AREAS OF RESPONSIBILITY

We’re seeking a “Make is Happen” passionate, creative and persuasive sales professional with experience in total solution sales and forming tight customer partnerships with focus on Software Solution Sales. The primary objectives of this position are to grow the region’s business, drive solution opportunities and continually enhance the breadth and depth of relationships with one of NCR Voyix’ s premier strategic customer partners.

If you have experience creating highly complex software, hardware, and consulting solutions for large global Restaurant accounts, and have a history of success developing an opportunity funnel, influencing decisions and selling to Restaurant Corporate entities and their franchisees, we want to talk to you.

Key Areas of Responsibility include:

• Communicate and inspire a vision for the business to customers
• Responsible for managing the NCR Voyix Restaurant accounts to ensure both high customer satisfaction as well achievement of the account financial goals
• Develop account specific plans focused on maximizing customer satisfaction on solutions already deployed in the account and to position and introduce the entire portfolio of solutions offered by

Build and maintain senior-level customer relationships through consultative selling and promoting customer confidence in NCR Voyix

• Must be able to strike the right balance between building and maintaining high level of customer satisfaction with existing products and services and identifying ways to expand the business portfolio within the named accounts
• Coordinates with other parts of the NCR Voyix organization to be able to meet client commitments
• Implements structured and consistent communication framework to ensure the relevant stakeholders have up-to-date visibility into the account status and opportunities to identify and implement corrective actions early in the process
• Partners with other business units to expand cross-sell opportunities
• Negotiates multi-year software and services contracts
• Work with senior management to develop territory strategy
• Understand the customer’s business objectives and ensure NCR Voyix is viewed as a strategic partner to help meet these goals
• Manages the sales process:

• Build funnel - know how to prospect and run lead campaigns

• Qualify leads - can the customers use our solutions and do they have budget

• Identify decision makers - discuss business issues

• Develop relationships outside IT - tie our solutions to business problems

• Close - negotiate contractual and financial terms

• Ensures ongoing customer satisfaction during pre-sales and post sales engagements
• Communicate effectively and drive cross functional teams to ensure customer success

BASIC QUALIFICATIONS

• Bachelor’s degree or equivalent in a related discipline
• 5-8 years + of related business and sales management experience along with a proven track record of success in SaaS and technology sales.
• In-depth experience and understanding of the Restaurant market and related competition
• Proven track record in sales
• Background in SaaS and/or application software
• Demonstrated history of managing the sales process and developing strategic roadmaps which align customer needs, issues and opportunities with industry best practices and solution offerings
• Strong communication and interpersonal skills, including establishing credibility and trust with cross functional teams that can impact your customer including engineering, development, finance, legal and professional services organizations
• Significant business acumen
• Ability to forge and leverage exceptional internal and customer partnerships
• Experience in developing and executing solution sales strategies
• Ability to work and manage in a matrix management environment
• Available for 50% regular travel to support named accounts

PREFERRED QUALIFICATIONS

• 5+ years of Restaurant operations, sales, or management experience and/or training/certification

• 5 years + of sales or operational experience with complex software and hardware solutions and professional services or prior experience in the POS industry

• Sales and/or Marketing experience with emphasis on prospecting, qualifying, and closing new business

• Experience working with C level individuals within the customer base

Salary Range:

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”