Product Owner - Retail
First seen by Alion on Oct 29, 2026.
Location: Cape Town
We are seeking an experienced Senior Product Owner to shape the technology supporting a leading retailer’s on-demand delivery service.
You will translate customer and operational needs into practical digital solutions, improving the delivery experience through close collaboration with business stakeholders, designers and engineering teams.
Key responsibilities
-
Own and prioritise the product backlog, user stories and acceptance criteria.
-
Lead requirements workshops, feature design and wireframe development.
-
Define requirements for backend business logic, data flows and system integrations.
-
Guide Agile teams through planning, development, demonstrations and releases.
-
Coordinate user acceptance testing and business sign-off.
-
Use analytics and user feedback to improve customer experience and service levels.
-
Support and mentor other Product Owners.
Requirements
-
Relevant degree in Business, IT, Engineering or a related discipline.
-
Product Owner or SAFe Product Owner certification.
-
At least six years’ experience as a Senior or Lead Product Owner.
-
Demonstrated last-mile delivery and logistics technology experience.
-
Experience designing and implementing complex delivery networks.
-
Ecommerce and retail experience.
-
Strong technical understanding, analytical skills and commercial judgement.
-
Ability to manage multidisciplinary stakeholders and work through ambiguity.
An industrial engineering background and ecommerce logistics operations experience would be advantageous.
Desired Experience & Qualification Product Owner, Senior Product Owner, Technical Product Owner, Product Manager, Last Mile Delivery, Last-Mile Logistics, Ecommerce, E-commerce Logistics, Order Fulfilment, On-Demand Delivery, Delivery