Dynamic CRM Consultant

Client Introduction:

In this role, you will have the opportunity to work closely with one of our esteemed clients, known for its commitment to quality and innovation. They have chosen Dautom as their trusted partner for their upcoming projects.

Job Title: Dynamic CRM Consultant

Job Purpose:

Enhance the currently implemented Dynamics 365 CRM system by adding new functionalities and features through configuration and customizations.

Key Responsibilities:

• Implementation of functionalities, customizations, and provide end user support in Microsoft Dynamics 365 CRM.
• Develop and manage CRM integrations with Dynamics 365 FinOps and other business systems.
• Conduct ongoing software maintenance and upgrades.
• Coordinate with departments and end users to understand business requirements and translate into functional / technical solutions.
• Prepare technical reports, training materials, documentation and provide training to end users on business systems.
• Collaborate with external consultants and vendors to ensure the business solutions meet the end-user needs, improve efficiency and achievement of all business objectives.
• Any other duties as assigned by the reporting manager.

Job Requirement:

• Bachelors degree in computer science
• A minimum of 4 years of experience in implementation, customization, testing, and support of Microsoft Dynamics 365 CRM
• Integration experience with Microsoft and with other Business System Products.
• Experience in Microsoft Power Automate and other Power Platform Products.
• Experience in Document Core Pack and SharePoint will be an advantage

Benefits and Perks:

• Competitive salary and bonus structure.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.
• Flexible work arrangements, including remote work options.
• Employee recognition programs and a collaborative team environment.