Business Systems Analyst

About the Opportunity

We are looking for a Business Analyst to join our Cybersecurity Operations team. This role combines business analysis, data analytics, reporting, and program management to help turn cybersecurity data into meaningful insights for leaders.

You will work across cybersecurity programs to develop Power BI dashboards, KPIs/KRIs, program scorecards, and executive reporting that show performance, trends, risks, and business impact. A key part of the role is helping leaders understand not only what the data says, but why it matters and what action it may require.

You will also use AI and automation to improve how we analyze data, develop reports, and streamline manual processes.

We are looking for someone who is analytical, comfortable working independently, and able to turn complex or incomplete information into clear insights and compelling stories.

What You’ll Get to Do

Design, build, and maintain Power BI dashboards and reporting solutions, including data modeling, Power Query, DAX, and automated refreshes.

Transform cybersecurity and operational data into meaningful KPIs, KRIs, trends, and actionable insights.

Translate data into clear executive-level stories that explain what is happening, why it matters, and where attention may be needed.

Partner with cybersecurity teams to gather requirements and develop dashboards, scorecards, and reporting solutions.

Connect and transform data from multiple sources and help identify and resolve data-quality issues.

Own and continuously improve recurring program scorecards and executive reporting.

Use AI and automation to accelerate analysis, improve reporting, and reduce manual processes.

Support program-management activities, including RAID management, milestone tracking, requirements gathering, and process documentation.

Develop presentations and communications that make complex cybersecurity information understandable to business and executive audiences.

Facilitate stakeholder discussions and independently manage deliverables across multiple initiatives and priorities.

Skills and Experience We Value

Experience as a Business Analyst, Business Intelligence Analyst, Data Analyst, Program Analyst, or similar role.

Strong hands-on experience with Power BI, including DAX, Power Query, data modeling, visualization, and dashboard development.

Advanced Excel skills and experience working with data from multiple sources.

Strong analytical skills with the ability to turn complex or incomplete data into meaningful insights.

Excellent data visualization and storytelling skills, particularly for senior and executive audiences.

Strong business-analysis skills, including requirements gathering, stakeholder management, process analysis, and documentation.

Experience developing KPIs, KRIs, scorecards, and performance reporting.

Experience using AI tools and automation to improve analysis, reporting, or business processes.

Ability to work independently and manage multiple priorities in a fast-moving environment.

Strong written and verbal communication skills.

Experience with Jira, Confluence, ServiceNow, PowerPoint, and SharePoint is preferred.

Experience supporting cybersecurity, technology, IT, risk, or other complex operational programs is preferred.

Familiarity with Cybersecurity Operations concepts and metrics is an asset.

As part of the interview process, candidates may be asked to walk us through a dashboard or analytics solution they have built, including the business problem it addressed and how the insights helped inform decisions or drive action.