Payroll Specialist II - Pooling (APAC/ANZ)
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on May 31, 2026. Dayforce scores B on the Alion truth index.
About the opportunity
The Payroll Specialist II is responsible for processing end to end payroll for Australia/New Zealand.
What you’ll get to do
Ensure accurate and timely processing of payroll impacting changes, tax forms, payments, and payroll processing for assigned clients
Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
Work with cross-functional internal partners to resolve client payroll matters and employee inquiries, providing on-going daily support and subject matter expertise
Provide HR/Payroll support services to clients according to Dayforce contract, government compliance and business needs
Create, update and review standard operating procedures and perform quarterly document reviews
Have an “I own it” attitude about deliverables and projects from start to finish
Manage client and consumer related tasks within the task management system ensuring all documentation is complete, accurate, and timely
Proactively manage quarter and year-end payroll auditing
Think and act ahead, spot opportunities and act accordingly and proactively Contribute to process improvements
Aim at becoming a Subject Matter Expert in their process
Drive customer satisfaction by providing high quality of service
Be an effective team player
Proactively highlight risks
Meet or exceed process KPIs
Execute corrective and preventive action plans
Ensure that complaints are proactively managed to a resolution
Record key delivery data for metrics purposes.
Achieve delivery of tasks in accordance with agreed schedules, procedures, and standards
Seek and respond to development feedback
Skills and experience we value
College Degree in Human Resources, Business, Finance, Accounting / taxation, or related discipline
Minimum of 2 years’ experience in end-to-end payroll processing
Knowledge of Australia and/or New Zealand payroll is preferred but not required
Ability to work in a fast-paced environment with tight turnaround times with the ability to prioritize work when there are competing demands and urgent business needs.
Self-starter capable of taking initiative and working with minimal direction
Process and detail oriented. Able to multi-task.
Good verbal and written communication skills
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