Technicien Support de Proximité (H/F)

DCSIT • IT Consulting & Digital Transformation • Managed IT Services (MSP) • 1 day ago
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Salary
$28k – $29k per year
Location
In office (Saint-Denis)
Employment
Full-Time

First seen by Alion on Oct 23, 2026.

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DCSIT

DCSIT is a French IT services group that supports clients with system administration, development, mainframe and operations consulting. It hires Windows system administrators, full stack and COBOL developers, DevOps engineers and infrastructure project managers, mostly in Lyon. The group is headquartered in Lyon, Auvergne-Rhône-Alpes, France.
dcsit-group.com • HQ: Lyon, France • Managed IT Services (MSP) • IT Consulting & Digital Transformation
Tech stack of DCSIT

Nous recherchons un(e) Technicien(ne) Support de proximité pour assurer l’assistance et la maintenance des environnements utilisateurs.

Missions :

  • Support des postes de travail fixes et portables

  • Gestion de la téléphonie fixe (analogique / ToIP) et mobile (prise en main, paramétrage, messagerie)

  • Support des solutions d’impression (individuelles et partagées)

  • Intervention sur les équipements utilisateurs et équipements communs (visioconférence, audioconférence, salles de réunion)

  • MCO et maintenance préventive des salles de réunion

  • Gestion du parc informatique selon les processus en place

  • Support ponctuel auprès de profils VIP

Profil recherché

Profil recherché :

  • Formation informatique ou expérience significative en support de proximité / helpdesk

  • Bonne connaissance des environnements postes de travail (Windows, périphériques, outils collaboratifs)

  • À l’aise avec les équipements de téléphonie, d’impression et de visioconférence

  • Sens du service client, bon relationnel et capacité à communiquer avec des utilisateurs de tous niveaux

  • Autonomie, rigueur et capacité à prioriser les incidents

  • Discrétion et professionnalisme, notamment lors d’interventions auprès de profils VIP

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