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NOC Support Services Engineer- (Saudi National)- Riyadh, KSA

DeepSource • Bachelor's Degree • Nationals only • 2 months ago
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Salary
≈ $20k – $53k per year (Estimated)
Location
In office (Riyadh)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Aug 26, 2026.

Overview
Company
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Profile match

DeepSource

Headquartered in San Francisco, California, United States, DeepSource is an automated code review, static application security testing (SAST), and code health platform designed for software engineering teams. The platform integrates directly into version control systems and CI/CD pipelines (such as GitHub and GitLab) to automatically detect bugs, security vulnerabilities, performance anti-patterns, secret leaks, and compliance risks across pull requests. Featuring hybrid static analysis, deterministic rule sets, and AI-driven automated remediation, DeepSource enables developers and enterprise engineering organizations worldwide to maintain clean, secure codebases and accelerate release cycles without disrupting developer workflows.
deepsource.ai • HQ: San Francisco, United States • Human Resources • Professional Services • Information Technology • 1001-5000 employees
Tech stack of DeepSource

We are looking for an experienced NOC Support Services Engineer to provide operational support for enterprise IT infrastructure and Network Operations Center (NOC) environments. The ideal candidate will be responsible for monitoring systems, troubleshooting infrastructure issues, supporting incident resolution, and ensuring the availability of IT services.

Key Responsibilities

  • Monitor enterprise infrastructure, servers, networks, and IT services.
  • Perform proactive monitoring and respond to system alerts and incidents.
  • Investigate and troubleshoot infrastructure, network, and system issues.
  • Escalate critical incidents to the appropriate technical teams.
  • Support incident, problem, and change management processes.
  • Ensure system availability and service continuity.
  • Maintain operational documentation and daily health check reports.
  • Collaborate with infrastructure and network teams to resolve technical issues.
  • Follow operational procedures and service level agreements (SLAs).

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • +2 years of experience in IT Support, NOC Operations, or Infrastructure Support.
  • Experience monitoring enterprise IT infrastructure.
  • Knowledge of Windows and Linux operating systems.
  • Basic understanding of networking concepts.
  • Experience troubleshooting infrastructure and system issues.
  • Strong analytical, communication, and problem-solving skills.

Nice to Have

  • Experience with enterprise monitoring tools.
  • ITIL Foundation certification.
  • Experience working in a 24/7 NOC environment.
  • Knowledge of virtualization or cloud platforms.
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