Splunk SME

Splunk SME

• Configure and maintain ingestion of monitoring events from ScienceLogic and related observability platforms into Splunk.
• Implement client-defined data parsing, field extraction, normalization, and event enrichment requirements.
• Develop operational dashboards and scorecards providing visibility into infrastructure health, availability, capacity, and performance.
• Create reports and visualizations that support monitoring operations, service reviews, and operational decision-making.
• Validate monitoring data quality, completeness, and event flow across integrated monitoring platforms.
• Support integration testing and troubleshooting between ScienceLogic, Splunk, and ServiceNow.
• Configure searches, alerts, and monitoring views required by infrastructure and operations teams.
• Analyze monitoring trends and recurring alert patterns to support continuous improvement initiatives.
• Assist in establishing observability metrics, KPI reporting, and monitoring adoption measurements.
• Develop operational documentation, knowledge transfer materials, and support procedures for ongoing platform management.

Desired Skills

• Splunk Enterprise administration and dashboard development.
• Experience integrating monitoring platforms such as ScienceLogic, ServiceNow, Dynatrace, SolarWinds, or similar tools.
• Strong understanding of infrastructure monitoring, event management, and observability concepts.
• Experience with event parsing, field extractions, lookups, and data normalization.
• Knowledge of VMware infrastructure and enterprise network monitoring environments.
• Familiarity with operational reporting, KPI scorecards, and service health dashboards.
• Experience supporting observability and monitoring transformation initiatives.
• Strong troubleshooting and cross-platform integration skills.