Home-Based Project Coordinator

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We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Active Hiring

We are looking for a Home-Based Project Coordinator to join a growing U.S.-based full-service marketing agency that helps home service businesses build strong brands and grow. In this role, you will support Project Managers in coordinating web, print, and digital projects through the full delivery process - from kickoff and timeline management to quality checks, proof routing, and final delivery. You will play a key role in keeping project information accurate, flagging risks early, documenting meetings and action items, and making sure every deliverable aligns with the client's approved scope.

REQUIRED CORE COMPETENCIES

• Organizational & Time Management - Effectively manages multiple projects, tasks, and Project Managers while meeting strict deadlines.
• Attention to Detail - Maintains high accuracy in project timelines, task updates, time tracking, and quality assurance checks on deliverables.
• Communication Skills - Communicates clearly and professionally with clients, vendors, and internal teams, and distributes timely meeting recaps and action items.
• Problem Solving & Analysis - Identifies potential delays, scope concerns, and deliverable issues early and escalates them appropriately to keep projects on track.
• Project Coordination Knowledge - Solid understanding of project delivery workflows for web, print, and digital deliverables, including SOWs, proofing, and QA processes.

WHAT YOU WILL DO

• Support Project Managers in coordinating web, print, and digital projects through the full delivery process
• Assist in maintaining and updating project timelines, flagging potential delays to the Project Manager
• Manage and update task management tools to ensure all stakeholders have accurate, current information on project status
• Take notes during internal and client project meetings; distribute recaps and action items on time
• Support the vendor/quote process for print and digital deliverables as directed by the Project Manager
• Assist with Quality Assurance checks on deliverables, including basic website testing before client review
• Help traffic final deliverables to clients or third parties, ensuring files align with the SOW
• Ensure project time tracking is accurate and up to date
• Assist in onboarding documentation and process updates as directed by the Project Office team
• Assist in preparing agendas and gathering project materials ahead of internal and client meetings
• Help monitor projects to ensure they remain within client-approved scope; escalate scope concerns to the Project Manager
• Assist with the internal review process by routing deliverables through proof review software and tracking feedback
• With the ever-changing technology of A.I., other duties may be assigned, added, and/or removed

WHAT WE LOOK FOR

• Education: Bachelor's degree in Marketing, Communications, Business, or equivalent.
• Experience: 1-2 years of experience in a project coordination, administrative, or agency support role.
• Language Proficiency: Strong verbal and written English communication skills.
• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.
• Technical Skills:
  • Proficient in Mac or Microsoft Office products
  • Familiarity with digital and print deliverable workflows
  • Knowledge of task management tools preferred (e.g., Notion, JIRA, or equivalent)
  • Knowledge of proof routing tools preferred (e.g., PageProof or equivalent)
  • Knowledge of messaging tools for communication management preferred (e.g., Slack or equivalent)
  • Basic knowledge of website development processes a plus
  • Strong organizational skills and ability to manage multiple tasks simultaneously
  • Eagerness to learn project delivery processes and grow within the Project Office
  • Eagerness to support Project Managers and take direction in a fast-paced environment
  • Ability to support multiple Project Managers and projects simultaneously
  • Ability to identify and follow up on next steps using task management software
  • Ability to respond to internal inquiries in a timely and professional manner
  • Ability to facilitate communication between internal teams and escalate issues appropriately
  • Ability to adhere to documented delivery processes and company policies and procedures
  • Ability to maintain a well-organized digital work environment
  • Ability to learn new programs and software as required

WHAT WE OFFER

• Salary Range: PHP 43,000 - 53,000
• Industry: Marketing & Advertising (Digital Marketing Agency - Home Services)
• Job Type: Full-time
• Work Shift: 8:00 AM - 5:00 PM EST (USA)
• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government-mandated benefits employer share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!