Art Director

Announcement Positions

• Environment: Office
• Languages: English, Khmer
• Location: Phnom Penh

• Career Category: Sales / Marketing, Business Administration, Communications, Exec. / Management
• Schedule:Full-time
• Salary: Negotiable

Department: Client Service

Working Day: Monday - Friday

Working Hours: 9:00am – 6:00pm (Mon – Fri)

The Account Service Manager is the primary point of contact between the agency and its clients, responsible for building strong client relationships, managing day-to-day account operations, and ensuring the successful delivery of integrated marketing and advertising campaigns. This role translates client business objectives into clear briefs, coordinates closely with creative, strategy, media, and production teams, manages timelines and budgets, and identifies opportunities to grow existing accounts and support new business.

• Client Relationship Management
• Serve as the main point of contact for assigned clients, building trusted, long-term relationships
• Understand clients’ business, brand, and marketing objectives to provide proactive recommendations
• Lead client meetings, presentations, status updates, and campaign reviews
• Manage client expectations, feedback, and escalations professionally and promptly
• Project & Campaign Management
• Prepare clear, insightful briefs for creative, strategy, media, and digital teams
• Coordinate cross-functional teams to deliver campaigns on time, on brief, and within budget
• Develop and manage project timelines, work plans, and approval workflows
• Oversee campaign execution across digital, social media, video, print, and OOH channels
• Financial & Account Administration
• Prepare quotations, estimates, and scopes of work, and track account budgets and billing
• Monitor account profitability, workload, and resource allocation
• Maintain accurate documentation, including contact reports, timelines, and approval records
• Ensure contracts, purchase orders, and invoices are processed accurately and on time
• Quality Control & Performance Reporting
• Review all deliverables for quality, accuracy, and alignment with client briefs and brand guidelines
• Ensure all work complies with legal, regulatory, and platform requirements
• Track campaign performance and prepare regular reports with insights and recommendations
• Account Growth & New Business
• Identify opportunities to expand scope and grow revenue from existing clients
• Participate in pitch preparation, including proposals, presentations, and agency credentials
• Work with strategy and creative teams to develop compelling pitch narratives and solutions
• Present agency capabilities and solutions to prospective clients alongside senior management
• Mentor, coach, and support Account Executives and junior team members

• Competitive salary based on experience
• Public holiday and annual leave as per Cambodian Labor Law
• NSSF coverage
• Professional development opportunities
• Seniority Pay

• Khmer - Fluent
• English - Fluent

• Bachelor's Degree in Marketing, Business Administration, Communication, or a related field

• Account management or client service for 4 years
• managerial or lead role for 2 years as a minimum

• Proven track record of managing integrated campaigns across digital, social, and traditional media
• Advertising, digital marketing, or creative agency experience is required
• Excellent communication and presentation skills in Khmer and English
• Strong relationship-building and client management skills
• Solid understanding of digital marketing, social media, and the campaign development process
• Excellent project management, organization, and time management skills
• Ability to manage multiple accounts and meet tight deadlines under pressure
• Proficiency in Microsoft Office or Google Workspace; familiarity with project management tools is a plus

• Negotiation and problem-solving ability, with sound business judgment

Working Hours: 9:00am – 6:00pm (Mon – Fri)

Report to: Creative Director

The Art Director leads the visual and conceptual direction of clients’ integrated marketing and advertising campaigns, owning the creative vision from brief to final execution. Reporting to the Creative Director and partnering closely with copywriters, strategists, account managers, and digital teams, this role leads and mentors the design team and turns client briefs into strategic, impactful, and culturally relevant creative work across digital, social media, print, OOH, and below-the-line channels for brands in Cambodia.

• Creative Concept & Ideation
• Lead the development of creative concepts and big ideas for integrated campaigns across digital, social media, print, OOH, and brand activations.
• Partner with copywriters and strategists to translate client briefs and insights into compelling, strategic creative solutions.
• Lead brainstorming sessions and drive fresh, culturally relevant ideas for the Cambodian market.
• Define the visual direction of each campaign through mood boards, sketches, style frames, and visual references.
• Art Direction & Visual Execution
• Art direct and oversee the design of key visuals, social media content, digital banners, print materials, packaging, and POSM.
• Ensure all creative outputs align with client brand guidelines and campaign objectives.
• Set and uphold high standards for Khmer and English typography, layout, and overall visual craft.
• Review and approve final artwork and print-ready/production-ready files to ensure accuracy and quality.
• Campaign & Production Management
• Lead the creative direction of video, motion graphics, and photo shoots, including treatments, storyboards, and shot lists.
• Brief and manage photographers, videographers, illustrators, printers, and production vendors to ensure quality execution.
• Direct on set during shoots and production sessions to ensure visuals match the approved creative direction.
• Oversee the adaptation of master creative assets into multiple formats for platforms such as Facebook, TikTok, Instagram, YouTube, and Telegram.
• Client & Team Collaboration
• Work closely with Account Services, Strategy, and Digital teams to understand client needs and deliverables.
• Present and defend creative concepts to clients with a clear, strategic rationale, building strong client relationships and trust.
• Manage feedback from the Creative Director and clients, guiding the team to deliver revisions efficiently and professionally.
• Quality, Timelines & Brand Consistency
• Manage multiple projects and team workloads simultaneously, ensuring work is delivered on time and on brief.
• Act as quality gatekeeper, reviewing all design work for errors, consistency, and visual quality before release.
• Establish and maintain organized design files, asset libraries, and project archives.
• Uphold and continuously improve agency creative processes, timelines, and approval workflows.
• Team Leadership & Creative Growth
• Stay up to date with design, advertising, social media, and pop-culture trends locally and globally.
• Lead, mentor, and develop Junior Art Directors, Graphic Designers, and interns, providing regular feedback and supporting their career growth.
• Play a key role in new business pitches, agency credentials, and award entries.
• Support the Creative Director in resource planning and represent the creative department when required.

• Competitive salary based on experience
• Public holiday and annual leave as per Cambodian Labor Law
• NSSF coverage
• Professional development opportunities
• Creative, collaborative, and dynamic working environment
• Seniority Pay

• Khmer - Good
• English - Good

• Bachelor's Degree in Graphic Design, Visual Communication, Fine Arts, Multimedia, or a related field

• Graphic design and art direction for 5 years as a minimum
• Including at least in an Art Director or Junior Art Director role, preferably in an advertising or creative agency for 2 years

• Strong portfolio demonstrating big-idea thinking, art direction, and successful integrated campaigns (portfolio required with application).
• Expert in Adobe Photoshop, Illustrator, and InDesign; working knowledge of After Effects, Premiere Pro, Figma, and AI-assisted design tools is a plus.
• Solid understanding of design principles, color theory, composition, and Khmer/English typography.
• Strong understanding of digital and social media platforms and content trends in Cambodia (Facebook, TikTok, Telegram, YouTube).
• Proven leadership skills with experience managing and mentoring a design team.
• Good command of Khmer and English (spoken and written).

• Creative, detail-oriented, proactive, and confident presenting work to clients.
• Ability to work under pressure, manage multiple deadlines, and collaborate effectively in a team.