Associate Manager - Account Management

Job Description:

Key Responsibilities

Client Servicing & Relationship Management

• Manage and nurture relationships with key clients, acting as the primary point of contact for OOH campaigns.

• Understand client objectives and translate briefs into effective OOH media and communication solutions.

• Drive end-to-end campaign management, from briefing and planning to execution and post-campaign reporting.

• Work closely with internal teams to ensure timely delivery and high-quality campaign execution.

• Proactively identify opportunities to strengthen client relationships and drive account growth.

Business Development & Revenue Growth

• Identify and develop new business opportunities across existing and prospective clients.

• Participate in pitches, RFPs and business proposals, developing compelling OOH-led solutions.

• Build strong relationships with brands, agencies and key industry stakeholders.

• Drive upselling and cross-selling opportunities across OOH, DOOH, transit, retail and experiential solutions.

• Track market trends, competitor activity and emerging OOH opportunities to support business growth.

OOH Planning & Solutioning

• Develop innovative and impactful OOH solutions aligned with campaign objectives, target audiences and budgets.

• Work with media planning, buying and operations teams to develop strategic site and inventory recommendations.

• Explore opportunities across traditional OOH, DOOH, transit, airport, retail and experiential media.

• Ensure campaigns are executed as per agreed timelines, specifications and client expectations.

What We’re Looking For

• 4-8 years of experience in OOH, media, advertising, client servicing or business development.

• Strong understanding of the OOH media ecosystem.

• Experience managing large client accounts and end-to-end campaigns.

• Strong commercial acumen with the ability to identify and convert business opportunities.

• Excellent client management, communication, presentation and negotiation skills.

• Strong stakeholder management skills with the ability to work across internal teams, media partners and vendors.

• Ability to work in a fast-paced, target-driven environment with a strong focus on revenue and client satisfaction.

• Willingness to travel for client meetings, market visits and campaign execution, as required.

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