Application Support Engineering Senior Associate

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The impact you will have in this role:

The ideal candidate is a proactive Oracle EPM professional with strong technical expertise, analytical thinking, and a commitment to operational excellence. This individual should thrive in a highly regulated financial services environment and be capable of managing multiple Oracle EPM applications while partnering effectively with business and technology stakeholders.

Your Primary Responsibilities:

• Administer, configure, and maintain Oracle EPM Cloud applications
• Develop and manage business rules, integrations and financial reports
• Ensure data integrity and consistency across EPM modules through regular validation, reconciliation, and troubleshooting
• Collaborate with finance, IT, and business teams to gather requirements, design solutions, and deliver enhancements within the EPM environments
• Manage user access, roles, and security settings in accordance with internal controls and compliance standards
• Perform routine application maintenance, system upgrades, backups, and patch management to ensure high availability and performance
• Align risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately
• Provide technical support, training, and documentation for end users
• Monitor system performance, resolve technical issues, and liaise with Oracle support for complex troubleshooting
• Contribute expertise to the design of components and participate in the functional testing
• Stay current with Oracle EPM Cloud updates, new features, and best practices to continuously improve system capabilities
• Construct unit test cases that ensure compliance with functional and non-functional requirements
• Work with peers to mature ways of working, continuous integration, and continuous delivery

Qualifications:

• 6+ years of related experience
• Bachelor's degree (preferred) or equivalent experience

Talents Needed for Success:

• Demonstrated experience administering multiple Oracle EPM Cloud applications, with a strong preference for:
  • Enterprise Data Management (EDMCS)
  • Account Reconciliation Cloud Service (ARCS)
• Working knowledge of other Oracle EPM products including EPBCS, PCMCS, TRCS, Narrative Reporting, Predictive Cash Forecasting and Smartview is a plus.

Application Administration & Support

• Ability to perform day-to-day EPM administration activities, including:
  • User provisioning and security administration
  • Configuration management
  • Metadata maintenance
  • Environment migrations and refreshes
  • Monitoring and troubleshooting application issues
• Experience supporting production environments with a focus on stability, reliability, and compliance.

Configuration & Testing

• Ability to analyze business requirements and translate them into application configurations and technical specifications.
• Experience performing regression testing, validating enhancements, and coordinating user acceptance testing during application releases and upgrades.
• Strong attention to detail when documenting changes and verifying impacts across integrated applications.

Integration & Data Management

• Familiarity with Oracle Data Exchange, Data Management, Pipelines, Integration Agent, and related integration technologies.
• Understanding of inbound and outbound data integrations between Oracle EPM and enterprise applications such as ERP, Data Warehouse, and reporting platforms.
• Ability to monitor, troubleshoot, and support data integration processes.

Analysis & Solution Design

• Strong analytical and problem-solving skills with the ability to:
  • Review business requirements
  • Evaluate impacts across multiple EPM applications
  • Develop functional designs and technical specifications
  • Recommend scalable and supportable solutions
• Ability to communicate technical concepts effectively with finance, accounting, tax, and technology teams.

Release & Change Management

• Experience supporting and testing Oracle monthly updates, application enhancements, and platform releases.
• Ability to coordinate release activities, testing, documentation, and deployment activities in accordance with DTCC's System Delivery Process (SDP).
• Commitment to change control, governance, and risk management practices.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation