Director, AI, Data and Analytics, Personal Services

As data, advanced analytics and AI become increasingly critical to the organization’s performance and transformation, you help shape the future of Personal Services by defining and leading its data, analytics and AI strategy. You’re a strategic leader who serves as a trusted partner to sector executives in order to maximize the business value of data, support decision-making, accelerate the shift toward a more data-driven organization and strengthen the sector’s overall performance. You provide cross-sector leadership to a wide range of stakeholders and directly influence strategic directions, investments and priorities related to data, business intelligence, advanced analytics and AI. More specifically, you will be required to:

• Define and lead the data, analytics and AI strategy
• Develop and advance the sector’s strategic vision for data, analytics and artificial intelligence
• Establish the strategic directions, priorities and roadmaps needed to maximize the business value of data
• Identify and recommend the investments required to support the sector’s ambitions
• Ensure sector initiatives align with organizational priorities
• Accelerate the shift toward a data-driven organization
• Help leaders and teams adopt a culture of data-driven decision-making
• Lead transformation initiatives that expand the use of data, advanced analytics and AI
• Influence the evolution of practices, processes and ways of working to embed data in business decision-making

Advance business intelligence and advanced analytics

• Lead the strategic evolution of the data, analytics and AI ecosystem by maximizing tool adoption and the value delivered to Personal Services
• Advance analytics capabilities to improve the quality, timeliness and relevance of decision-making information
• Prioritize and oversee the delivery of high-impact use cases that benefit members and clients, increase revenue, improve operational efficiency and strengthen risk management
• Promote the use of emerging technologies and AI to unlock new sources of value

Provide strategic, cross-sector leadership

• Advise executives on the opportunities, challenges, risks and impacts associated with the use of data and artificial intelligence
• Mobilize business, technology and analytics partners to help the sector achieve its objectives
• Influence strategic decisions in a complex, highly matrixed environment
• Ensure consistency across the sector’s data and analytics initiatives

Ensure effective data governance

• Serve as the sector’s data steward
• Promote best practices in data management, quality, accessibility and use
• Ensure governance practices support the responsible, ethical and effective use of data

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Bachelor's degree in a related field
• A minimum of ten years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Experience in data, analytics, business intelligence, artificial intelligence or digital transformation
• Experience defining and implementing data strategies that deliver significant business value
• Experience working with senior executives in complex, multidisciplinary environments
• Experience in data governance, business intelligence or advanced analytics
• Significant experience influencing, engaging and managing stakeholders at the strategic and executive levels Proven experience leading large-scale transformation initiatives that affect practices, processes or operating models
• Knowledge of French is required
• Advanced strategic communication skills and a demonstrated ability to clearly explain complex concepts and issues related to data, analytics and AI

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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