Solution Engineer (m/f/d)

Your mission

You are the technical voice of our sales team, for Account Executives in DACH and International. Enterprise buyers bring IT, IT security, data protection and the works council into the room. You make sure deskbird wins that part of the deal.

Today, technical questions in many deals go to our founders and product team. You take that over. You run the technical deep dives, answer security and privacy questionnaires, and shape pilots so they turn into rollouts.

You are the first Solution Engineer at deskbird. You will build how we do it: the demo environments, the answer library and the way we hand deals over to Customer Success.

In this role you will

• Partner with Account Executives from discovery to signature on mid-market and enterprise deals.
• Run tailored demos and technical deep dives for IT, Facility Management and HR, in German and English.
• Present deskbird Intelligence and the deskbird Dock to works councils and data protection officers, and explain our privacy modes clearly.
• Answer IT security and data protection questionnaires, RFPs and tenders, working with our Security and Product teams.
• Scope integrations: Microsoft 365 and Entra ID, Google Workspace, SSO and SCIM, MDM rollout (Intune, Jamf), APIs and webhooks.
• Design and accompany pilots with clear success criteria and support them until the go-live decision.
• Bring structured market feedback from DACH and international deals into the Product team.
• Build reusable assets: demo environments, an answer library and technical one-pagers.

What you need to be successful

• 3+ years as a Solution Engineer, Sales Engineer or Pre-Sales Consultant in B2B SaaS.
• Fluent German and English, spoken and written. You can lead a works council meeting in German.
• Solid knowledge of enterprise IT: identity and access (SSO, SAML, SCIM), Microsoft 365, networks and device management.
• Working knowledge of GDPR and of what IT security and data protection teams ask before they approve a tool.
• You explain technical topics simply to non-technical buyers, and in depth to IT.
• You like building things from scratch and working without a fixed playbook.

Nice to have

• Experience with workplace, facility management or HR tech.
• Experience with works council approvals (Betriebsvereinbarung) in Germany, Austria or Switzerland.
• Hands-on experience with REST APIs, Postman or simple scripting.
• French or another European language.

What’s in it for you?

• Real impact: A newly created role with real influence on how deskbird sells to enterprises, working closely with the founders, Product and Sales leadership.
• Competitive pay: Competitive salary plus a variable component.
• Hybrid and flexible: Work from our Munich, Berlin or London office and from home, with flexible schedules and office days.
• Grow fast: Join Europe's leading workplace management software company and accelerate your career development.
• Learning and development: Annual budget for courses, certifications, coaching and conferences.
• Annual company summit: Meet the whole team for a few days at our yearly summit in inspiring locations across Europe (check out the video from our last summit).
• Team Bursts: Get together in person with your team twice a year to plan, reflect and have fun.
• Home office and IT equipment: A MacBook, screen and accessories, plus a one-off budget to set up a comfortable home office.
• Flexible PTO: Plenty of time off to recharge.