IT Infrastructure Asset & Lifecycle Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Dexcom's IT Infrastructure organization provides the foundational technology and services that support our global business. We partner with Finance, Legal, Global Procurement, Accounts Payable, Information Security, and technology vendors to support reliable services, responsible technology spending, and effective lifecycle management.

The IT Infrastructure Asset and Lifecycle Analyst is an IT-based role focused on software licensing, infrastructure subscriptions, software, license, and support renewals, contract records, and audit coordination. You will work with technical service owners to translate usage, entitlement, and service requirements into timely software, license, and support renewal plans, complete internal requests, and reliable operational and financial information.

You will also coordinate evidence collection, control documentation, and audit follow-up, reducing administrative effort for IT administrators and engineers. The role works within established IT, Global Procurement, Legal, and Finance processes; technical owners retain responsibility for validating evidence, operating controls, and implementing remediation.

Where you come in:

Asset, licensing, and lifecycle coordination

• Maintain accurate IT Infrastructure records for software entitlements, subscriptions, maintenance and support coverage, related agreements, service owners, quantities, costs, expiration dates, auto-renewal provisions for software, licenses, and support, and termination notice periods.
• Own the IT Infrastructure software, license, and support renewal calendar. Engage technical owners early to confirm requirements, validate quantities and coverage periods, and coordinate software reduction, or retirement decisions through the appropriate stakeholders.
• Reconcile license entitlements, assignments, usage, and infrastructure commitments with platform and engineering teams; identify unused subscriptions, duplicate coverage, and opportunities to right-size services.
• Support major enterprise software renewals, covering Software as a Service, cloud subscriptions and agreements such as the Microsoft Enterprise Agreement, by consolidating IT requirements, usage and entitlement data, true-up inputs, and stakeholder reviews for IT leadership and Global Procurement.

IT operational and financial coordination

• Prepare and track IT-side requisitions, supplier onboarding requests, Legal Matters, contract review requests, and supporting documentation through approved workflows. Follow up on approvals, purchase order status, receipt confirmation, and closure with the responsible teams.
• Review quotations, order forms, and invoices for alignment with approved IT requirements, quantities, service periods, and agreed pricing. Coordinate corrections and route issues to Global Procurement, Legal, or Accounts Payable as appropriate.
• Track purchase orders, invoices, IT Infrastructure costs, and committed spend. Provide accurate information to the Infrastructure Planner, Finance, and IT leadership for budgets, forecasts, accruals, and reconciliation.
• Coordinate vendor and internal follow-up on licensing, subscription activation, support coverage, billing, and software renewal status. Escalate technical service issues to the appropriate IT service owners.

Audit and compliance support

• Coordinate IT Infrastructure audit requests by gathering supporting documentation, organizing evidence, tracking deadlines, and following up with responsible teams.
• Maintain audit-ready records for software licensing, infrastructure assets, subscriptions, contracts, and support coverage, with clear ownership and supporting documentation.
• Support recurring control activities by preparing reports, reconciling records, and documenting reviews performed by the appropriate IT owners. Coordinate owner validation before evidence is submitted.
• Track audit findings and remediation actions, maintaining status updates and supporting documentation through closure confirmed by the accountable owners.
• Improve lifecycle tracking, audit documentation, reporting, and administrative workflows to reduce manual effort, strengthen data quality, and support timely decisions.

What makes you successful:

• Bachelor's degree in Information Technology, Business, Finance, Accounting, or a related field, or equivalent relevant experience.
• Relevant experience in IT asset or software lifecycle management, software licensing, technology contract administration, IT financial operations, or IT purchasing support.
• Practical understanding of enterprise licensing and subscription models, maintenance coverage, and software, license, and support renewals, including reconciliation of entitlement, usage, quantity, and cost information.
• Working knowledge of Microsoft enterprise licensing and true-up processes. Experience supporting software, license, and support renewals under the Microsoft Enterprise Agreement or other large enterprise software agreements is strongly preferred.
• Experience maintaining contract records, tracking software, license, and support renewals, and coordinating requisitions, purchase orders, invoices, and approvals through enterprise systems such as Coupa, Oracle, Basware, or similar platforms.
• Experience supporting IT audits, evidence collection, control documentation, or compliance reporting is preferred.
• Strong analytical and Excel skills, attention to detail, and the ability to manage overlapping software, license, and support renewal deadlines and audit deadlines, follow through on dependencies, and escalate issues appropriately.
• Clear written and verbal English communication skills, effective collaboration with global technical and business teams.
• Willing to work in a US Pacific Time schedule.

Other skills and In-Depth Knowledge:

• Familiarity with IT Infrastructure technologies and services, including enterprise hardware, software, telecommunications, cloud platforms such as Microsoft Azure and Google Cloud, managed services, maintenance, and professional services.

• Understanding of SaaS subscription and consumption-based cloud models, including license metrics, usage commitments, software, license, and support renewal cycles, and cost drivers.

• Ability to read technology agreements and order forms to identify coverage, quantities, expiration dates, notice periods, and operational dependencies, while referring legal interpretation and approvals to the appropriate owners.

• Ability to maintain organized, traceable audit evidence and protect confidential supplier, contractual, licensing, financial, and security-related information.

• A proactive, service-oriented approach, strong follow-through, and a continuous-improvement mindset.

What you’ll get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience and Education Requirements:

• Typically requires a Bachelor’s degree and a minimum of 5 - 8 years of related experience.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

AI in Hiring Notice: We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.

Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at [email protected].