API Product & Projects Analyst

Company Overview

If you see technology as a way to smooth your path in life, our team does too: Your Path, Our Journey.

We believe in technology that connects talented people who embrace diversity to create and share paths we don't even know about (yet!). We work to generate value not only for our users but, above all, for the communities we serve and for society as a whole, making every day better for everyone with mobility and delivery services (99) or digital payments (99Pay).

To make life easier for millions of people every day, since 2018, we have been part of DiDi DiDi Global Inc., the world’s leading mobility technology platform. We are pioneers in creating innovative solutions that start in Brazil and scale up to make a positive impact in more than 12 countries where DiDi operates. This innovation encompasses sustainability, safety, artificial intelligence, financial markets, and much more.

Whether building projects from scratch or improving our solutions, we enjoy challenges that give us butterflies, which is why we work at a fast pace with respect, collaboration, and good humor. Along this journey, we also draw strength from diverse experiences and opinions to grow together, fail quickly, learn, and adjust the course to create solutions that deliver even better results.

Team Overview

At 99Entrega, technology is at the heart of how we connect businesses to reliable, scalable last-mile delivery solutions. Our APIs enable technology partners and platforms to integrate 99Entrega's logistics capabilities directly into their operations.

Within Client Solutions, we go beyond maintaining integrations. We actively contribute to the evolution of our API ecosystem, connecting partner needs, business opportunities, and product innovation to build better and more scalable solutions.

As an API Product & Projects Analyst, you'll play an important role in turning real-world integration challenges into product improvements. Working closely with Product, Engineering, and business stakeholders, you'll help structure our API roadmap, translate partner feedback into actionable requirements, and coordinate projects that enhance our integration capabilities.

This is an opportunity to join a growing team, contribute to building processes from the ground up, influence product discussions, and see the direct impact of your work on a rapidly expanding logistics ecosystem.

If you're passionate about technology, enjoy solving complex problems, and want to work where product, business, and engineering come together, we'd love to meet you!

Role Responsibilities

• Contributing to API evolution: Identify and structure opportunities to improve 99Entrega's API capabilities based on partner feedback, business needs, and operational insights.

• Organizing the API roadmap and backlog: Consolidate improvement requests, document requirements, and support prioritization discussions with Client Solutions, Product, and Engineering.

• Connecting business and technology: Translate partner needs and integration challenges into clear functional requirements, ensuring alignment between technical teams and business stakeholders.

• Coordinating API projects: Follow projects from discovery to delivery, managing timelines, dependencies, milestones, and stakeholder communication to support successful implementation.

• Supporting product discovery: Analyze integration pain points, collect feedback, and evaluate opportunities to improve the partner experience and API capabilities.

• Supporting quality and release readiness: Coordinate functional validations, and assess the impact of new features and API changes before release.

• Contributing to API lifecycle management: Support the development of processes for API versioning, deprecation, change management, and release planning.

• Measuring product impact: Track project progress, delivery performance, feature adoption, and other relevant indicators to identify opportunities for continuous improvement.

Role Qualifications

• Previous experience in Product Management, Technical Project Management, Business Analysis, Product Operations, or similar roles in technology-driven environments.

• Practical knowledge of APIs, system integrations, and how technical solutions support business processes.

• Experience gathering requirements, organizing backlogs, coordinating projects, and working with cross-functional teams.

• Strong analytical and problem-solving skills, with the ability to structure complex challenges and propose actionable solutions.

• Strong stakeholder management and communication skills, including the ability to collaborate with technical and non-technical audiences.

• Familiarity with agile methodologies and project management tools such as Jira or similar platforms.

• An ownership mindset, attention to detail, and the ability to manage multiple priorities in a dynamic environment.

• Curiosity about technology and a genuine interest in improving products, processes, and user experiences.

• Professional working proficiency in English.

It would be a plus if you have:

• Experience working with REST APIs, webhooks, JSON payloads, or API documentation and testing tools such as Postman.

• Previous experience in logistics, last-mile delivery, e-commerce, SaaS, or platform ecosystems.

• Familiarity with API lifecycle management, technical documentation, versioning, or deprecation processes.

• Knowledge of SQL, data analysis, or performance monitoring tools.

EEO Statement

• We create customer value - We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven - We are strong believers in making informed decisions, that’s why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration - Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity - Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion - Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

Diversity & Inclusion

Diversity is not a future vision or a wish for something we want someday; it is a non-negotiable value of who we are today.

We embrace inclusion, plurality, and respect, and to achieve this, we rely on the governance of the Diversity Committee, which works alongside HR, our leadership, and identity groups-99Adapta, 99Afro, 99Colors, 99Womem, and 99Familys.

This is our ongoing journey, with much more still to come.

I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms