Senior Salesforce Administrator

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

As a Senior Salesforce Administrator, you will support the Manager, Sales Systems and Lead Salesforce Admins in delivering high-quality declarative solutions and maintaining operational hygiene across Sales, Service, Revenue, and Experience Cloud. You’ll take on execution-heavy work (Flows, validation rules, permissions, user support, data quality) so the team can move faster while maintaining high standards.

What you will do

Core Responsibilities

• Triaging and executing T1-T3 Support tickets

• Configure and maintain Sales Cloud, Service Cloud, Revenue Cloud (CPQ), Experience Cloud

• Build record-triggered Flows

  and reusable subflows; apply naming/versioning standards

• Migrate legacy automation to Flows; implement guardrails (fault paths, error handling, test plans)
• Execute smaller enhancements independently; manage data hygiene

  (duplicate prevention, validation)

• Document changes and follow governance standards (UAT scripts, deployment notes)
• Coordinate with engineering for Flow vs Apex

  decisions; raise performance or scalability concerns early

What you will have

Ideal Profile

• 2+ years of Salesforce administration experience

• Strong declarative automation skills (Flows, validation rules, permission sets) and debugging discipline
• Familiarity with CPQ/quoting processes and Service Cloud/Experience Cloud
• Clear written communication, attention to detail, and comfort with release-managed workflows
• Jira/Confluence proficiency
• Salesforce Certified Administrator Certification (Admin I)

Nice to have

• Revenue Cloud Advanced experience

• Revenue Cloud Billing experience

• Git fundamentals

• Salesforce Certifications: Advanced Administrator, Platform App Builder, CPQ Specialist, Sales Cloud Consultant

Benefits

• Generous time off policies

• Top shelf benefits

• Education, wellness and lifestyle support

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.