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Sales Associate

Digitide Solutions • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • High School Diploma • 1 day ago
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Salary
≈ $7.5k – $22k per year (Estimated)
Location
In office (Lucknow)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 8, 2026. First seen by Alion on Oct 7, 2026. Digitide Solutions scores B on the Alion truth index.

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Digitide Solutions

Digitide Solutions is an IT services and business process management company headquartered in Bengaluru, delivering cloud, cybersecurity, data and AI, digital engineering, ERP and low-code services together with customer experience, collections, finance and accounting and HR outsourcing. Formed out of the technology and BPM businesses of Quess Corp, it employs about 55,000 associates across 40 locations in five countries and serves over 500 enterprises in banking, insurance, healthcare and manufacturing. Most openings are for customer service and support associates, sales and branch operations executives, collections team leaders and trainers, with some engineering and architect roles.
digitide.com • HQ: Bengaluru, India • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2020
Tech stack of Digitide Solutions
As a Sales Associate at Digitide Solutions Limited, you will play a crucial role in driving sales and providing exceptional customer service. You will be the first point of contact for customers, handling inquiries, resolving issues, and offering information about our products and services. Your expertise and friendly demeanor will leave a lasting impression on our customers, fostering long-term relationships and loyalty.
  • Handle customer inquiries and provide accurate information about products and services.
  • Resolve customer issues and complaints in a timely and efficient manner.
  • Build and maintain positive relationships with customers to ensure their satisfaction and loyalty.
  • Collaborate with the sales team to develop effective sales strategies and achieve sales targets.
  • Stay updated with the latest product knowledge and industry trends to provide accurate and relevant information to customers.
  • Maintain a professional and friendly demeanor at all times, ensuring a positive customer experience.
  • Assist in cross-selling and upselling products and services to existing customers.
  • Provide feedback and suggestions to the management team to improve customer service processes.
  • Ensure compliance with company policies and procedures, especially regarding data privacy and security.
  • Maintain accurate records of customer interactions and sales activities.
  • A high school diploma or equivalent is required, with a preference for candidates with a college degree or relevant certifications.
  • Minimum 2 years of experience in a sales or customer service role, preferably in a BFSI environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport and connect with customers.
  • Strong problem-solving and critical thinking abilities to handle customer issues effectively.
  • Proficiency in using CRM systems and other sales-related software.
  • Ability to work independently and as part of a team, with good time management and organizational skills.
  • A customer-centric approach and a passion for delivering exceptional customer service.
  • Willingness to continuously learn and adapt to new products, services, and industry trends.
  • Basic knowledge of data privacy and security practices is preferred.
  • A positive and enthusiastic attitude, with a results-driven mindset.
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