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Location
In office (East London)
Employment
Full-Time

First seen by Alion on Nov 3, 2026. Dis-Chem scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Dis-Chem is a South African pharmacy retail group headquartered in Midrand, Johannesburg, selling prescription medicines and health, beauty and wellness products through stores that each include a dispensary. Founded in 1978 with one store in Mondeor, the group has grown to over 200 stores in South Africa, Botswana and Namibia and employs more than 18,500 full-time and part-time staff. It hires frontshop assistants, cashiers, pharmacist interns, trainee managers, frontline supervisors, merchandisers and drivers, as well as head office finance, IT and compliance staff.
Description

Dis-Chem Pharmacies’ Beacon Bay store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

Minimum Requirements…

Essential:

  • Grade 12 / Matric
  • Basic computer skills (Word, Excel and Outlook). SAP.
  • Retail experience

Job Specification…

  • Manage and report all customer complements and complaints to management.
  • Establish a professional relationship with customers.
  • Ensure all customer stock queries are dealt with and resolved.
  • Maintain effective external communication with customers when they require feedback.
  • Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
  • Adhere to the customer turnover per hour rate as per company benchmark.
  • Manage the shorts and overs at the point of sale, including the floats.
  • Manage refund and return transactions.
  • Ensure that back shopping and returned goods are handled correctly.
  • Verify and review deliveries and invoices for total accuracy.
  • Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
  • Manage and control high risk stock
  • Prepare the run reconciliation on a daily basis.
  • Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
  • Maintain effective liaison between relevant parties.
  • Maintain effective document control including but not limited to float, petty cash, cash on hand.

Competencies

Essential:

  • Retail administration and operational knowledge
  • Team player, good customer relations
  • Leadership and management skills
  • Trustworthy and honesty
  • Ability to work under pressure
  • Deadline driven

Special conditions of employment:

  • South African citizen
  • MIE, clear criminal and credit
  • Driver’s license and/or own reliable transport

Remuneration and benefits:

  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Package & Remuneration Market Related About Us

Since our founding in 1978, Dis-Chem has grown into South Africa’s leading health-and-wellness retail chain — with over 20 000 employees across our stores and head office. Today, with over 300 stores across South Africa, Botswana and Namibia, Dis-Chem is the heartbeat of health, wellness and everyday value.

When you join our Retail team, you become part of a culture that blends service excellence, every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.

When you join our Retail team, you become part of a culture that blends service excellence, every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.

What Makes Retail at Dis-Chem exciting

  • You’ll work in a store environment known for high foot-traffic, brand trust, and strong retailer reputation.
  • We emphasise growth: training, development, identifying you for future leadership roles.
  • You are our “front-line” – greeting customers, understanding their needs, assisting them to find the right health, wellness and beauty products.

What You Get

  • A job where you directly impact people’s wellbeing and shopping-experience, not just selling stuff.
  • A solid brand behind you, with a large footprint nationally, meaning real opportunities across stores.
  • Training and career-pathing: entry level to senior retail/operations roles.
  • Discounts and benefits: as a retail employer focused on health/wellness you’ll get priority customer pricing.
  • For those who step up: possibility of moving into supervisory, store-management or even broader operations roles.


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