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Billing Clerk
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Salary
≈ $35k – $62k per year (Estimated)
Location
In office (Houston)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Nov 4, 2026. First seen by Alion on Oct 26, 2026. DNOW scores B on the Alion truth index.
Overview
Company
Impact
Profile match
DNOW is a Houston, Texas-based distributor of pipe, valves, fittings, pumps, electrical and MRO products and packaged, engineered process and production equipment for energy and industrial customers. Spun off from National Oilwell Varco in 2014 and tracing its heritage back to 1862, the NYSE-listed company serves upstream, midstream, gas utility, downstream and industrial markets through a global branch and supercenter network, has added 26 companies by acquisition since 2014 and is combining with MRC Global. It hires field and inside sales representatives, service and shop technicians, mechanics, fitters, PLC programmers, supervisors and project managers.
At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.
START YOUR CAREER NOW.
The Billing Support Specialist is responsible for reviewing invoices and billing in customer portal systems.JOB RESPONSIBILITIES:
- Answer incoming calls and emails from customers in order to resolve issues immediately or to track issues to ensure follow up later if more information is needed.
- Assist other team members to make follow up calls regarding customer problems
- Take ownership of each communication with the customer, ensuring follow up communication is made as needed
- Aggressively pursue collection of past due amounts
- Negotiate payment plans according to company guidelines
- Other duties, as assigned. JOB REQUIREMENTS:
- High school diploma or GED. College degree preferred
- Minimum 1 years’ experience in customer portals/billing
- Experience with oil & gas billing
- Handle confidential information in a discreet, professional manner
- High level of accuracy and sense of urgency
- Communicate effectively
- Strong attention to detail
- Discretion with company and vendor information.
- ERP System experience (SAP preferred, Oracle, PeopleSoft, Syteline)
- Strong background in MS Office and Reporting Queries
- Focused on maintaining the highest level of customer service
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