Technical Deployment Manager

Artificial Intelligence. Actual Impact.

At Docebo, we’re using AI to change how people learn at work-and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.

We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people-you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall-they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.

So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.

The Adventure Ahead

Step into the driver’s seat of customer transformation as our next Technical Deployment Manager, where no two integrations or customer journeys look the same! In this hybrid technical-consulting role, you will be the architectural backbone and trusted advisor guiding global organizations through complex onboarding milestones, bespoke workflows, and seamless platform connectivity. You'll bridge the gap between high-level customer vision and deep technical execution, directly unlocking the full power of Docebo’s AI-driven learning suite for enterprise teams around the globe. If you love solving technical puzzles, building automated workflows, and delivering tangible "aha!" moments to customers, your next big career adventure starts right here.

The Day-to-Day

• Lead the Charge: Partner directly with diverse, global enterprise clients to translate ambitious business objectives into crystal-clear technical success criteria and project roadmaps.

• Architect the Integrations: Design, configure, and troubleshoot robust API workflows and enterprise product add-ons, including Single Sign-On (SSO) and web conferencing tools.

• Automate the Magic: Build cutting-edge data transfer workflows and third-party platform connections via Docebo Connect using Workato-powered middleware technology.

• Unlock Deep Insights: Craft and deploy custom SQL queries directly into customer platforms to deliver actionable, high-impact reporting.

• Bridge the Strategy: Collaborate seamlessly across Sales Engineering, Professional Services, and Customer Success to keep cross-functional stakeholders aligned and projects on budget.

• Pave the Trail: Produce and refine top-notch technical documentation and deployment best practices that turn complex configurations into repeatable wins.

• Navigate the Horizon: Proactively uncover, quantify, and mitigate technical risks early to guarantee smooth, friction-free onboarding experiences every time.

Your Superpowers

• Consulting & SaaS Savvy: Proven track record in customer-facing SaaS environments (2+ years) with solid grounding in software implementation and technical consulting (4+ years relevant experience overall).

• Technical Chops: Hands-on experience working with REST APIs, testing web services with HTTP clients like Postman, and a working foundation in SSO protocols and SQL.

• Integration Fluency: Working knowledge of automation middleware platforms (such as Workato, Zapier, or MuleSoft) with an aptitude for building clean data flows.

• Curiosity & Fast Learning: A boundless appetite for mastering new technologies, digging deep into platform mechanics, and evolving into a go-to Docebo product authority.

• Customer-First Communication: Exceptional relationship-building skills with the ability to ask the right questions, understand nuanced needs, and turn technical jargon into clear business value.

• Global Fluency: Professional bilingual proficiency in both spoken and written English and German, paired with an openness to travel occasionally (10% or less).

Bonus Points

• Identity & Code Expertise: Advanced experience with SAML or OpenID Connect, alongside hands-on coding ability in at least one modern programming language.

• Enterprise Ecosystem Know-How: Background navigating large-scale enterprise deployments and integrating complex HRIS, CRM, or enterprise calendar ecosystems.

• Multilingual Flair: Professional working proficiency in additional languages such as Italian, French, or Spanish.

Our Total Rewards Philosophy

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.

Our Promise to You

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.

• Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.

• Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

About Docebo

At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values-Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection -that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.

As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.