Import Export Coordinator

Company Description

Doorade is a financial technology platform developed by Kayndrexsphere to help businesses participate in international trade with greater efficiency, visibility, and control. The platform provides accessible digital tools for supplier payment management, multi-currency financial management, and FX exposure monitoring. By simplifying cross-border transactions, Doorade enables organizations to identify cost-saving opportunities and preserve value in their international operations. The solution supports more informed financial decisions for businesses engaged in global trade. Doorade is focused on making complex international financial workflows easier and more transparent for growing businesses.

Role Description

The Import Export Coordinator at Doorade will manage and monitor day-to-day import and export activities to support clients using the platform for international trade. This full-time hybrid role is based in Lagos, with a mix of on-site collaboration and some work-from-home flexibility. Daily responsibilities include preparing and reviewing export documentation, coordinating shipment schedules, and ensuring compliance with relevant trade and customs regulations. The coordinator will track import and export processes, liaise with logistics providers, and work closely with internal teams to resolve operational issues. The role also involves providing responsive customer service to business clients, answering inquiries about transaction status, documentation requirements, and platform features, while maintaining accurate records and generating regular reports on trade activities.

Qualifications

• Candidates should possess skills in Export Documentation and Export processes to ensure accurate, compliant, and timely shipment handling.
• Candidates should possess skills in Import Export coordination and Import operations to manage end-to-end cross-border logistics and regulatory requirements.
• Candidates should possess strong Customer Service skills to support business clients, address inquiries, and maintain professional relationships.
• Relevant experience in international trade, logistics, supply chain, or financial technology platforms is beneficial.
• Strong attention to detail, organizational skills, and the ability to manage multiple transactions and deadlines simultaneously.
• Good analytical and numeracy skills for working with trade data, costs, and multi-currency financial information.
• Proficiency with digital tools, spreadsheets, and online platforms; familiarity with trade compliance and customs regulations is an advantage.
• Effective written and verbal communication skills, with the ability to work in a collaborative, multicultural environment.

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