First seen by Alion on Oct 21, 2026.
Requirements :
- 3+ years of experience as a Business Analyst, with at least 3 years focused on Salesforce.
Technical Skills :
- Strong understanding of Salesforce features, including Sales Cloud, Service Cloud, Reports/Dashboards, Flows, and automation tools.
- Hands-on experience in writing user stories, functional specifications, and UAT plans.
- Strong documentation and presentation skills (PowerPoint, Excel, Visio/Lucid chart, Word).
Methodologies & Tools :
- Familiarity with Agile/Scrum methodologies.
- Experience with tools such as Jira, Confluence, or Azure DevOps.
- Ability to create detailed documentation : BRDs, FRDs, user stories, process maps.
Soft Skills :
- Excellent communication and stakeholder management skills.
- Strong analytical and problem-solving skills.
- Exceptional communication and facilitation skills to interact with both technical and non-technical audiences.
- Experience conducting stakeholder interviews, workshops, and design walkthroughs.
Skills
Business Analyst, Salesforce, Salesforce API, Salesforce Integration, SFDC Sales Cloud, Salesforce Service Cloud, Agile, Scrum, Jira, Confluence

