Night Audit

Summary

To ensure that all guests at the Double JJ Resort are receiving the best guest service during third shift. Your duties will consist of but are not limited to maintaining the organization and cleanliness of the front desk and office. Check guests in and out of their rooms and answer any and all guest questions.

Responsibilities:

• Nightly Audit Process
• Nightly Guest Services
• Knowledge of all areas of the resort
• Understanding of all standard operating procedures for assigned areas
• Check guests in and out of their rooms and complete appropriate paperwork
• Be able to learn and accurately use all computer systems including Maestro, Silverware, and Microsoft Office programs
• Prepare Arrival Status list
• Guest counts update
• Prepare arrival packets
• Be able to establish and maintain effective working relationships with other staff, management, and guests
• All other duties as assigned

Qualifications

Qualifications:

• Basic mathematical skills (addition, subtraction, multiplication, and division)
• Basic computer skills using Microsoft Office programs
• Cash handling experience
• Customer-service minded individual
• A genuine, outgoing personality
• Responsible, reliable and dependable
• Self-starter, works well without supervision
• Excellent written and verbal communication skills
• Be available to work holidays, weekends, and evenings
• Able to sit and stand for long periods of time
• High School Diploma/GED/some college preferred