Manager - Product & Solutions - Logistics - SCO

Key responsibilities Solution Development & Execution

• Design warehouse layouts, MHE deployment, automation fitment, and resource planning based on customer requirements and throughput data.
• Prepare and submit cost-effective and executable solutions for RFQs, renewals, and proactive proposals.
• Create detailed solution documentation including flowcharts, SLAs, SOPs, cost build-ups, and commercial inputs.
• Ensure alignment with operational feasibility and profitability benchmarks.

Data Analysis & Tool Use

• Analyse historical volume and transaction data to size operations and define resource plans.
• Use tools for space utilization, slotting, and productivity estimation to build optimized solutions.
• Develop internal benchmarks to support design and pricing decisions.

Customer Engagement

• Participate in customer discussions, whiteboarding sessions, and solution workshops to translate needs into viable solutions.
• Present solutions to internal and external stakeholders as required.

Cross-Functional Collaboration

• Work with sales, pricing, operations, automation, and procurement teams to build viable and margin-aligned solutions.
• Support handover to implementation team’s post-win.

Solution Governance & Agility

• Contribute to improved solution win rates by tracking solution performance and conversion.
• Maintain documentation and reusable elements to support future solutioning.
• Stay agile and flexible to work across different projects and segments based on business priorities.

QUALIFICATIONS AND COMPETENCIES

• Graduate/Postgraduate in Supply Chain, Logistics, Engineering, or related field.
• 7-15 years of experience in Contract Logistics / Warehousing solution design.
• Prior experience in designing solutions for FMCG, FMCD, Retail, or E-commerce clients is essential.
• Strong skills in MS Excel, AutoCAD, and warehouse design tools.
• High attention to detail, ability to meet tight timelines, and strong commercial acumen.
• Demonstrated ability to adapt quickly and manage multiple solutioning priorities.