Gatehouse Operative
Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 11, 2026. DPD UK scores B on the Alion truth index.
- Contract Type: Permanent - 40.25 hours
- Location: DPD Smethwick, Roebuck Lane, B66 1BY
- Days of Work: 4 on 4 off
- Working Hours: 1800-0600
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.
Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Our General Manager of Security is looking to recruit reliable and dedicated Gatehouse Operatives.
You will be required to manage the day to day vehicle movements on and off the property to include but not limited to LGV vehicles, delivery vans, contractors, visitors and international freight forwarders, ensuring that all vehicle and driver details are recorded accurately against internal computer systems to prevent unauthorised or malicious access to the site.
You will be expected to process arrivals and departures in line with company policy and procedure to ensure all freight loads are accounted for correctly and secured as per requirement for departure.
The Gatehouse Operative will be responsible for restricting and controlling the access and egress to site with appropriate operation of electronic or manual barriers and physical presence. You will be expected to communicate with a variety of different people, therefore must display patience and an eagerness to provide an excellent customer experience.
Key Responsibilities of the role;
- Ensuring that only authorised vehicles (DPD, Subcontractors and delivery vehicles) are given access and egress to the site
- Communicating to other departments within the business with reference to vehicle movements
- Physical checks of vehicle details, seals and security measures
- Ensuring that all reported empty trailers arriving & departing are physically checked.
- Working as part of a team to deliver excellent gatehouse security and customer service.
- Coordinating activities between contractors, employees and visitors.
- Liaising with emergency services and other third-party organisations.
What we’re looking for in individuals;
- Strong communication skills, both written and verbal, are critical to succeed in this role
- Excellent interpersonal skills.
- You will be someone with a responsible and trustworthy attitude
- The ability to use initiative and follow procedures and guidelines
- Flexibility towards working hours
- Proactive and supportive team player
- Ability to use initiative when working alone in a busy environment
- Have excellent computer skills
- Demonstrate the core values of DPD DNA - Passion, Respect, Honesty, Flexibility, Caring and Accountability
Additional information
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Health Kiosks visiting every location
- Vitality at Work
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today