System Administrator

Want to work on supercomputers submerged in cooling tanks?

DUG is a cutting-edge technology company that runs some of the largest privately owned data centers in the world operating a global 24/365 high-performance computing (HPC) infrastructure and cooled by our own proprietary immersion technology. We provide High-Performance Computing as a Service (HPCaaS) and software solutions to tackle the most complex, data-heavy challenges on Earth.

If you’re ready to scale your system administration career on world-class HPC infrastructure, explore our career opportunity today.

List of Responsibilities (not necessarily exhaustive):

• Installation, maintenance, and troubleshooting of HPC infrastructure, including:
• • Linux compute clusters
  • Networking
  • NFS and Lustre storage
  • SLURM
• Day-to-day problem-solving for the DUG production and cluster environment
• • Be part of the worldwide IT monitoring team
  • Proactive and reactive maintenance and troubleshooting
  • Supporting end-users with any production difficulties
  • Monitoring and tuning performance
• Participating in major system deployments worldwide, as needed
• General IT assistance such as:
• • Linux (95%), Mac OS (4%), Windows (1%) desktops and laptops
  • Telephony
  • Audio/visual systems
  • Printers and general office IT equipment
• Big-picture Linux topics, such as:
• • Linux distributions (maintaining current and evaluating future)
  • Boot / root images
  • Kernels and drivers
  • Deploying updates in a timely fashion
• Improve system reliability, by improving our issue tracking, resolution, and prevention
• Define the OS requirements and procedures for running DUG software on customer equipment, and assist with those deployments
• Serve as level two support for otherwise unresolvable customer issues
• Periodically providing on-call support
• Undertake special assignments, ad-hoc projects and related duties as and when required
• Comply with the Company’s HSE regulations and policies

Job Requirements:

• Bachelor’s degree in a related field
• 2-5 years of hands-on technical experience in Linux system administration, data centre engineering, and IT infrastructure maintenance
• Preferably with experience in configuring, maintaining, and troubleshooting in Data Centre or High-Performance Computing (HPC) environments, including Linux compute clusters, SLURM workload management, networking, and high-performance storage (NFS, Lustre)
• Proficiency in Linux server administration, including kernel/driver management, boot/root image creation, package deployment, and OS performance tuning
• Preferably with experience in Level one and level two troubleshooting, IT monitoring, and desktop support (Linux, macOS, Windows)
• Good communication skills; fluent in written and spoken English
• Carries strong problem solving and critical thinking skills
• The ability to multitask, be agile, and proactively track and improve system reliability
• Organised, attention to detail, and able to produce accurate work
• Motivated to complete assigned responsibilities within set deadlines
• Eligible to work in Malaysia