Service Technician (M/F)

Your Tasks

The Service Technician is responsible for troubleshooting, proposing modifications or improvements to customer installations as part of After-Sales Service activities.

Reporting to the National Service Manager, the Service Technician will have the following missions :

• Respond to customer inquiries about facility modifications and/or improvements.
• Carry out the modifications requested by the customer while respecting the costs and deadlines imposed by the specifications and the allocated budgets.
• Consult with subcontractors and suppliers regarding facility modifications and improvements.
• Organize internal interventions (employees Dürr) and external (customers/suppliers) as part of facility modifications.
• Troubleshoot installations in the event of a malfunction.
• Write materials for the customer and conduct training on Dürr installations for customers.
• Organize, lead and/or take part in periodic meetings to discuss customer installations (problems, improvements, etc.) and monitor the evolution of requests.
• Prepare reports (after work, customers meetings, hierarchy, ...)
• Respect the procedures in force at Durr Systems and customers

Your Skills

• Electromechanical training or 5 years of experience in the field of maintenance
• Experience in the industrial sector
• Languages required: Fluent French - English (B1 minimum)
• Computer knowledge on PC required: Office Pack, SAP would be a plus.
• Ability to work in a versatile team in different industrial environments
• Ability to monitor and implement changes and/or improvements
• Organization and management of working time, availability
• Geographic mobility
• Rigor, self-control and leadership

• Driver's license