National Operations Manager

Reference: JHB004013-Simon-1

JOB PURPOSE
We are looking for an experienced National Operations Manager with strong leadership, planning and technical skills to oversee day-to-day operations across projects, service and maintenance, technical teams, procurement and logistics. The successful candidate must be able to manage resources, budgets, deadlines and teams while ensuring safe, efficient, high-quality delivery, strong customer service and operational accountability. Duties & Responsibilities Operations & Planning

• Oversee daily operations and coordinate activities across departments.
• Manage labour, vehicles, equipment and material resources.
• Monitor workloads, deadlines, productivity and operational performance.
• Identify challenges and implement practical solutions.
• Improve processes, communication and workflow.
• Provide operational reporting to Directors.

Projects & Service

• Oversee mechanical hot water plantroom projects and service operations.
• Support Project and Service Managers with planning and problem-solving.
• Monitor project timelines, budgets, quality and completion.
• Ensure breakdowns, repairs and maintenance are managed efficiently.
• Monitor outstanding work, repeat breakdowns and customer escalations.
• Ensure SLA and customer commitments are met.

Technical & Quality

• Ensure installations and service work meet required technical and quality standards.
• Assist with technical and site-related challenges.
• Drive quality control and high workmanship standards.
• Ensure correct testing, commissioning and handover procedures.
• Identify and implement continuous improvements.

Procurement & Resources

• Coordinate with Procurement and Stores to ensure materials and equipment are available when required.
• Assist with forecasting stock and project requirements.
• Minimise emergency purchases, delays and wastage through effective planning.

Package & Remuneration 35 000.00 - 45 000.00 - Monthly