Retail Project Manager

About Us

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.

Dyson’s culture is unique; dynamic, inventive, technology-obsessed and decidedly un-corporate. The mindset is geared to constant change and Dyson’s pace brings constant challenge. It’s not easy or comfortable, but it’s this way of working that drives performance. Dyson suits people with the courage and resilience to find their own way, spotting opportunities where others don’t, and having the self-belief to persevere where others give up. “Good enough” isn’t good enough. Experiences are more important than experience. And attitude counts as much as aptitude.

Dyson Commercial is responsible for taking this amazing technology to market, explaining how our machines are different and their benefits. We never share the stage, where we demonstrate our machines and their superiority we win.

Dyson Retail Design & Experience

Our mission is to bring Dyson technology to life, to provide the imagery, films, content, experiences and service that explain our machines, their benefits and the problems they solve for our Owners. We create assets and journeys that help Owners discover, choose, purchase, learn about and solve issues they may have with our machines.

About The Role

As a Retail Project Manager you will report to the Senior Programme Manager, working within the Global Experience Studio team, based in Malmesbury.

The Retail Project Manager will be responsible for leading medium to large scale global Retail projects, with a focus on New Product Development (NPD) launches. Coverage will span from initial brief through to final delivery, defining project scope, objectives, timelines, deliverables and success criteria, and managing projects through our internal processes, governance milestones and approval stages. The role will work closely with our in-house creative, production and cross-functional teams to bring our products to market on time, within agreed scope, budget and quality requirements.

Key deliverables of the role (but not limited to)

• To lead assigned Retail projects from initial brief through to final delivery, defining scope, objectives, timelines, deliverables and success criteria.

• To maintain accurate and up-to-date project plans, milestones and delivery schedules on Monday.com, giving stakeholders clear visibility of progress, actions, ownership and deadlines.

• To coordinate project activities across multiple functions and stakeholders, driving momentum, removing blockers and ensuring actions are tracked, owned and completed.

• To manage multiple projects, priorities and deadlines effectively, prioritising workload according to business needs and project criticality, and anticipating delivery challenges.

• To establish clear communication channels and stakeholder engagement plans, manage expectations and provide regular, clear and accurate updates to operational and leadership stakeholders.

• To understand leadership objectives and translate strategic direction into actionable project plans, ensuring activities remain aligned to business priorities and facilitating timely decision making.

• To identify and manage project risks and issues proactively, maintaining RAID logs, mitigation, recovery and contingency plans, and escalating risks, issues and decisions in a timely manner.

• To manage scope changes through agreed governance processes, assessing impacts on timelines, budget and resources and providing concise and objective recommendations where challenges arise.

• To maintain visibility of project resource requirements and accurate resource allocations on Monday.com, identifying and escalating gaps or constraints before delivery is impacted.

• To own and monitor the Retail project budget (especially for the Retail asks of NPD projects), supporting cost tracking and forecasting and escalating concerns before delivery is impacted.

• To ensure projects comply with agreed governance standards, maintaining accurate delivery reporting and documentation and supporting stage gate reviews and approval processes.

• To ensure project outputs meet Dyson brand and quality standards and comply with relevant safety, legal and operational requirements.

• To partner with the Commercial Go To Market team and collaborate closely with in-house production teams (Studio / Film / Content / Copy / Imagery), keeping them up-to-date with appropriate information.

• To demonstrate ownership and accountability for delivery outcomes, challenging inefficiencies and supporting the adoption of improved tools, processes and ways of working.

• To actively seek feedback, apply learning and demonstrate Dyson values, curiosity, resilience and a continuous improvement mindset.

Stakeholders to manage and work in collaboration with

• Commercial Go To Market team

• Producers (Studio /Film/Content/Copy/Imagery), keeping them up-to-date with appropriate information.

• Planning & PMO Director

• Production Team

• Delivery Team

• Creative Teams

• Cross-functional operational and leadership stakeholders, building strong and respectful relationships and maintaining confidence through transparency and reliability.

About You

• Proven success and experience in managing medium to large scale projects with lots of moving parts

• A true collaborator that brings teams together

• You will have a solutions’ focused approach to your work

• Influencing skills ability to drive better ways to deliver

• You will be able to adapt and work in a fast paced and ever changing environment

• Highly organised and possess excellent time management skills

• Pragmatic and decisive: be able to respond to challenges within a project with speed and accuracy and deliver effective solutions

• Energetic, engaging, confident and positive

• Multi tasker: be able to juggle priorities across multiple needs

• Positive ‘can do’ attitude

• Excellent written and verbal communication skills

• Retail knowledge would be advantageous

• Proven experience of maintaining detailed project plans, RAID logs, budgets, resource plans, delivery reporting and project documentation.

• Confident communicator, able to facilitate decision making, resolve issues and provide concise and objective recommendations to operational and leadership stakeholders.

• Strong understanding of project governance, stage gate reviews, change control and quality requirements.

• Experience of Monday.com or similar project planning and resource management tools would be advantageous.

• A continuous improvement mindset, with the confidence to challenge inefficiencies, recommend improvements and support new ways of working.

Benefits

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

Working policy

At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.