Billing Trainer
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Location
In office (Manila)
Confirmed on the employer's own hiring board on Sep 27, 2026. First seen by Alion on Aug 17, 2026. eClerx scores B on the Alion truth index.
Overview
Company
Impact
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eClerx is a trusted innovation partner that provides technology, data analytics, and process management services to some of the world's leading brands. Their capabilities span multiple sectors, including digital customer operations and financial markets, leveraging advanced solutions like robotic process automation (RPA) and generative AI. As a globally deployed company, eClerx is dedicated to delivering exceptional outcomes through their adaptable engagement models, ensuring they meet diverse business needs across various industries.
Responsibilities:
- Conduct onboarding training for new hires on billing processes, systems, and tools
- Deliver refresher and upskilling sessions to improve team performance and accuracy
- Develop and maintain training materials, DTPs, process documentation, and job aids
- Facilitate training on end-to-end billing processes including invoice generation, submission via portals, spreadsheets, and email
- Provide training on customer-specific billing requirements
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