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Program Manager

eClerx • IT Consulting & Digital Transformation • Business Process Outsourcing (BPO) • 3 months ago

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Salary

≈ $21k – $41k per year (Estimated)

Location

In office (Mumbai)

Seniority

Architect · 15+ years exp

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Jul 21, 2026. eClerx scores A on the Alion truth index.

Overview

Company

Impact

Profile match

eClerx

eClerx is an Indian knowledge process outsourcing and analytics company that provides data management, operations, analytics and automation services to large enterprises. Founded in 2000 and listed on the Indian stock exchanges, it serves financial services, communications, retail, technology and media clients from delivery centres in India, the Philippines, Thailand and Europe, covering digital customer operations, financial markets operations and programmatic media buying. The company is headquartered in Mumbai, India.

eclerx.com • HQ: Mumbai, India • AI Consulting & Integration • IT Consulting & Digital Transformation • Analytics & BI Consulting • Business Process Outsourcing (BPO) • 5000+ employees • Est. 2000

Tech stack of eClerx

Backed by Peak XV Partners

The Product Manager will play a crucial role in defining the product vision, collaborating with diverse teams, and ensuring the successful delivery of scalable enterprise solutions. This role requires a techno-functional leader with a strong background in Product Management and Enterprise Applications.

Define product vision, roadmap, and strategy, ensuring alignment with business goals.
Manage the end-to-end product lifecycle, from ideation to launch and ongoing enhancements.
Collaborate with business, engineering, and operations teams for effective product delivery.
Work closely with customers to understand their needs and translate them into product features.
Prioritize product backlogs and manage release planning for timely deliveries.
Drive the adoption of enterprise platforms, including SAP and LexisNexis solutions.
Analyze market trends and customer feedback to identify new product opportunities.
Define KPIs and metrics to measure product success and drive continuous improvement.
Manage stakeholder communication and provide executive-level reporting.
Support pre-sales activities and strategic customer engagements.

15+ years of experience in Product Management, Business Analysis, or Enterprise Solution Delivery.
Proven track record in managing enterprise products across their lifecycle.
Strong expertise in SAP ERP, LexisNexis/Nexus platforms, or similar enterprise applications.
Experience with Agile/Scrum methodologies and product management frameworks.
Understanding of enterprise architecture, APIs, system integrations, and cloud technologies.
Ability to work effectively with cross-functional teams, including engineering and business.
Excellent stakeholder management, communication, and leadership skills.
Analytical mindset with strong problem-solving and decision-making abilities.
Familiarity with AI-enabled products, automation, and digital transformation initiatives is preferred.
Product Management tools knowledge (Jira, Confluence, Azure DevOps) is an advantage.