Credit Controller

Credit Controller Egypt

The position is responsible for managing the credit and collection activities of a portfolio of customer accounts to enhance cash flow minimise credit risk exposure and limit bad debt losses for Egypt market.

Description

Manage portfolio of customer accounts working closely with sales to meet past due and DSO targets. Follow Egypt guidelines on assessing customer risk and risk mitigation of own portfolio of accounts. Apply policy & procedures for collections credit hold and credit risk to meet cash targets.

Responsibilities:

• Establish and ensure monthly collection goals are integrated with total Egypt goals and targets flow to individual collectors.
• Implement strategies and deploy resources to meet collection targets and objectives.
• Drive sustained collections process improvement through the organization by changing behaviours around collections management using six sigma methodologies and integration of other functional disciplines.
• Establish and maintain effective Internal and External working relationships including Sales Supply Chain Customer Service Finance and Customer Relationships.
• Act as Escalation Leader for financial and customer issues
• Ensure team and individual goals on past due improvement are achieved.
• Participate in Customer Visits.
• Monitor & escalate defined uncollectable accounts; Manage National Legal and Collection Agency Portfolios
• Lead & support business AR specific policies processes and improvement projects
• Drive regular involvement of Regional Market and National Sales management in regular status of portfolios.
• Perform customer risk assessments with appropriate policies to limit the dollar value of risk exposure with specific customers.
• Support internal and external audits as required.
• Provide meaningful commentary as part of monthly requirements for bad debt and top overdue reporting.

Basic Qualifications

• Strong verbal and written communication in English
• Robust competency in Microsoft Excel Word
• Ability to influence internally with key stakeholders and externally with customers

Preferred Qualifications

• Bachelors degree in Finance or Accounting
• 0-2 years of business experience in collections.
• Experience using Microsoft Excel & Power Point etc
• Ability to influence without authority
• Knowledge in working with database applications IScala will be advanced.
• Excellent communication skills

Skills & Competencies:

• Self -motivated; Assertive
• Proven record of meeting deadlines
• Process-orientation with customer focus
• Time management organization and prioritization skills
• Ability to apply judgment in problem solving
• Ability to ask probing questions to obtain necessary information