Enterprise Account Manager

Introduction to Eficode

We're building the future of software development - driving innovation across Cloud, DevOps, Agile, Service Management, and AI-powered transformation. Our mission is to help organizations evolve into truly software-driven enterprises, empowering them to deliver faster, smarter, and more sustainably.

With more than 600 experts across 10 countries, Eficode brings together people from across the Nordics, continental Europe, the UK and the Americas. We're an Atlassian Platinum Partner, a two-time GitHub Partner of the Year in EMEA and an Azure Managed Service Provider.

Role Purpose

We're looking for an experienced Enterprise Account Manager to join our growing US Sales team, taking ownership of a portfolio of approximately 10-15 strategic enterprise accounts.

You'll focus on building strong customer relationships, identifying growth opportunities and helping organizations modernize their software development practices through AI, DevOps and Cloud solutions.

Working across Eficode's technology ecosystem, including Atlassian, GitHub, GitLab, AWS and Microsoft Azure, you'll drive account growth through consulting, managed services and software licensing, while delivering long-term value for our customers.

Role Responsibilities

Your main responsibilities will include:

• Manage and grow strategic accounts: Take ownership of a portfolio of 10-15 enterprise customers, developing account plans that identify growth opportunities, priorities and long-term objectives.

• Build trusted customer relationships: Engage senior stakeholders across engineering, IT, procurement and business leadership, expanding relationships and positioning Eficode as a strategic partner.

• Drive services expansion: Identify and develop opportunities across consulting, workshops, platform migrations, managed services and larger transformation projects.

• Manage software licensing opportunities: Oversee licensing growth, renewals, tier upgrades and migrations, identifying opportunities to introduce additional services and solutions.

• Support AI and DevOps transformation: Help customers explore AI adoption, developer productivity, platform modernization and opportunities to improve their software delivery processes.

• Protect and retain existing business: Proactively identify customer risks, strengthen account engagement and create opportunities that deliver long-term customer value.

• Collaborate with technology partners: Work alongside Atlassian, GitHub, GitLab, AWS and Microsoft Azure, as well as Eficode's internal technical specialists, to develop and deliver customer solutions.

• Own account performance: Maintain accurate account plans, opportunities and revenue forecasts within Salesforce, taking accountability for retention and account growth.

Role Requirements

You'll make a great match for this role if you have:

• 6+ years of experience in B2B technology sales, enterprise account management, software sales or IT professional services.

• A proven track record of growing and retaining enterprise accounts, including identifying expansion opportunities and developing long-term customer relationships.

• Experience managing complex sales opportunities involving professional services or managed services.

• A solid understanding of the Software Development Lifecycle, DevOps, Cloud and modern developer platforms.

• Familiarity with technology ecosystems such as Atlassian, GitHub, GitLab, AWS or Microsoft Azure.

• Strong consultative selling and executive stakeholder management skills, with the ability to engage senior decision-makers and communicate technical and commercial value.

• Experience developing strategic account plans, managing sales pipelines and maintaining accurate forecasts using Salesforce or a similar CRM.

Nice-to-Haves

It would be an added bonus if you have:

• Experience working within the Atlassian, GitHub, GitLab, AWS or Microsoft partner ecosystems.

• Knowledge of AI adoption in software development, including AI coding assistants, automation and AI governance.

• Experience developing opportunities through vendor co-selling and strategic partner relationships.

• Experience selling large-scale professional services engagements, Cloud migrations or long-term managed services agreements.

• A degree in a relevant field or equivalent education

What's In It for You?

• The opportunity to play a key role in growing and developing strategic enterprise relationships within Eficode's US business.

• Work with a recognized leader in the technology ecosystem - we're an Atlassian Platinum Partner, Azure Managed Service Provider and two-time GitHub Partner of the Year in EMEA.

• 25 days' annual leave plus public holidays, with the option to purchase up to 10 additional days each year.

• Medical, dental and vision coverage, alongside life insurance and a 401(k).

• Free access to all Udemy courses and unlimited free books for personal and professional development.

• Flexible working arrangements and a home working equipment budget.

• Enhanced maternity and paternity leave, plus two volunteering days each year.

• Regular team get-togethers, socials and industry events, with opportunities to attend major industry conferences.

Remuneration & Location

This position is based in the United States and involves travel for customer meetings and events, typically up to 30%, with occasional international travel.

We offer a competitive market-rate base salary plus commission, dependent on experience.

How to Apply

If this sounds like the right opportunity for you, we'd love to hear from you - apply today!

A member of our Talent Acquisition team will review your application and, if your profile is a match, will be in contact to organize an initial screening call. If you are not selected to move forward in the process, we will also make sure to keep you informed.

Before You Apply

We want you to feel informed and confident about joining Eficode! Before submitting your application, we encourage you to visit our Before You Apply page, where you'll find useful information about our approach to salary development, diversity and inclusion, and staying safe from recruitment scams.